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Level 3

Can I disable animations on the site? They are extremely frustrating because they waste so much time. I spend more time watching them than doing anything else.

I don't want to watch every sentence slowly move around the screen. It's hard to read and time-consuming. Is there a way to disable these animations?
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Level 20

Can I disable animations on the site? They are extremely frustrating because they waste so much time. I spend more time watching them than doing anything else.

That would be a browser issue.  You may need to talk to a computer expert, not a tax expert.

You can try turning off Flash for the site, you can also look for Autoplay and other preferences and turn them off.  Or, try another web browser.

8 Replies
Level 17

Can I disable animations on the site? They are extremely frustrating because they waste so much time. I spend more time watching them than doing anything else.

I don't see any animations on my screen, so its either a computer issue on your end or a browser setting somewhere.  Have you restarted the computer since it began?
Level 20

Can I disable animations on the site? They are extremely frustrating because they waste so much time. I spend more time watching them than doing anything else.

That would be a browser issue.  You may need to talk to a computer expert, not a tax expert.

You can try turning off Flash for the site, you can also look for Autoplay and other preferences and turn them off.  Or, try another web browser.

Level 3

Can I disable animations on the site? They are extremely frustrating because they waste so much time. I spend more time watching them than doing anything else.

It's a site programming issue. It has nothing to do with my browser or computer.

Level 11

Can I disable animations on the site? They are extremely frustrating because they waste so much time. I spend more time watching them than doing anything else.

How odd--since no one else has mentioned animations on the TT site.  

Level 11

Can I disable animations on the site? They are extremely frustrating because they waste so much time. I spend more time watching them than doing anything else.

Exactly where do you see them?  I've never seen any in the forum or using Turbo Tax Online version.  What browser are you using?

Level 11

Can I disable animations on the site? They are extremely frustrating because they waste so much time. I spend more time watching them than doing anything else.

What kind of computer or device?  Just saw you said about sentences moving around.  Maybe it's an accessibility setting.  

Level 20

Can I disable animations on the site? They are extremely frustrating because they waste so much time. I spend more time watching them than doing anything else.

I have been answering TT questions on this forum for almost 8 years and you are the first to mention anything like this and I have never seen anything like what you describe so it has to be your singular issue not a systemic issue.
Level 11

Can I disable animations on the site? They are extremely frustrating because they waste so much time. I spend more time watching them than doing anything else.

Can you capture a screen shot showing a screen it's doing it on?  With the extra words on it.