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Why does Intuit make it literally impossible to actually contact them? Why do they divert ALL inquiries to the "community"??

TurboTax has some glitches - I have the 2019 Home and Business edition. After going through the entire process, I discovered that it does not correctly transfer information to the California returns, causing multiple review issues.  It is literally impossible to reach or even write to anyone at Intuit about technical problems - the only option is to post to the "community"
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DawnC
Expert Alumni

Why does Intuit make it literally impossible to actually contact them? Why do they divert ALL inquiries to the "community"??

You can contact someone at support if you don't find an answer here.  But note, the wait times are very long today and will probably be longer tomorrow.  

 

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.

We're open daily from 5:00 AM to 9:00 PM PT through July 19 and will be open until midnight PT on July 15.

 

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