SSA 1099

[GrandpaA]

I did not see an answer to this.

When I go to the SSA 1099 form, there is already an amount there and it won't let me overtype it.

It is not even close!

I have closed and reopened my software, entered  the form via forms as well as the walk-thru.

It won't let me change it!

thanks!

[xmasbaby0]

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

[DoninGA]

Try this -

When you are on the section to enter the box 5 amount from the SSA-1099, click on Edit at the top of the desktop program screen, then click on Add Supporting Details.  See if there are amounts listed in the Details window.