I get a message to fix my state return. “Deductions Statement: Educator Smart Wks Ln B-SP should not have a value based on your filing status.” I never entered any value?

[kickitkenzie]

I don’t want to file my return by mail, but it keeps cycling back to fix the return or file by mail. I don’t see any value to remove, I’ve tried on desktop and app. I’ve tried entering zero instead (there was no value to start with, I never entered anything or was prompted to do so. Even looking at it to “fix” it’s just blank). It appears to be a glitch, how can I proceed?

[CatinaT1]

Can you clarify what state you are working on?

[kickitkenzie]

I’m working on the state of Virginia.

[BlakeWats]

I'm getting the same error too and I'm also in Virginia so this must be an issue and I'm pissed because I already paid turbo tax and so can't clear and start over.  

[edgar4902]

I am getting the same message as well in VA. I need help to figure out how to get rid of it

[BlakeWats]

Obviously there has to be some glitch in their software since its only Va residents that its affecting.  I'm about to take the hit for the fees and go to H and R Block so I can efile since Intuit won't address this issue.

[kickitkenzie]

I’ve been trying sporadically throughout the weekend and was finally able to e-file today. I submitted feedback as “software issue” after I didn’t find a solution here in the community. Hopefully it’s fixed for everyone by now!