Is anyone else stuck in a loop trying to fix rental property depreciation? Got a message from Intuit, fixed the prior depreciation amount and still get the same error.

[adrian-haselhube]

My return WAS accepted and this is starting to look like a bug in Turbotax.

[Critter-3]

Turbo Tax sent out an email about     

How do I amend my return to fix the duplicate fede...

Please contact support via phone for assistance with this; contact details can be found here

[adrian-haselhube]

Guys I tried it again - twice! - and eventually the changes stuck. Got a "we hit a snag, check internet connection" at the critical step (my internet is fine) and after clicking through that error the system had settled down and let me proceed to the finish line.

So... my dear Turbotax team: It's OK to make a mistake. We all do it. I don't mind going back in and adjusting my return.  What I resent is that I had to spend additional time and effort working through what obviously is another bug in your system. That's NOT OK. Please forward this message to your customer service manager and let your team know that I expect better this coming tax season. There are other choices on the market.

Sincerely.

Adrian