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Level 1
February 22, 2025
Question

Live chat available?

  • February 22, 2025
  • 342 replies
  • 1068 views
Need to speak to someone, or email, but don't want to call

    342 replies

    Level 2
    February 25, 2026

    Hello my name is Crystal King I filed my taxes through turbo tax and it was approved on feb 2nd and i paid for the early 5 days. Im just wondering where my return is?

    DoninGA
    Level 15
    Level 15
    February 25, 2026

    @cak8133 What is the status of the federal tax refund on the IRS website? - https://www.irs.gov/refunds

    Level 2
    February 25, 2026

    Good afternoon,

     

    I have been waiting weeks for TurboTax to open the Amend 2025 Taxes Section of the website.  When is it going to open so I can AMEND MY 2025 TAXES?  I am REALLY Surprised IT IS TAKING THIS LONG.  I have been with TurboTax for years, and this has never happened before.

     

    Thank you,

    Susan

    DoninGA
    Level 15
    Level 15
    February 25, 2026

    @sae2502 The Form 1040-X for amending a 2025 federal tax return is estimated to be available in TurboTax on 03/04/2026

     

    Not until the IRS updates the Form 1040-X instructions for tax year 2025 can TurboTax provide a 2025 Form 1040-X.

    Current IRS Form 1040-X instructions are for tax year 2024 - https://www.irs.gov/pub/irs-pdf/i1040x.pdf

    IRS Draft Form 1040--X instructions for tax year 2025 - https://www.irs.gov/pub/irs-dft/i1040gi--dft.pdf

    Level 2
    February 25, 2026
    • I wanted to check how my refund will be deposited 
    Level 15
    February 25, 2026
    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    Level 2
    February 25, 2026

    My Capital One N.A. interest is not showing up as a 1099 int on my interstate form

    Level 2
    February 25, 2026

    Hi, My review says that  Box 14a cannot be more than my gross distribution for all of my four retirement accounts. 

    All four of them say that and I cannot file my taxes.. For example for my TIAA 403 B account, my gross distribution is 6,000.00 and my box 14a is 600.00.

     

    There is no problem so why does turbo tax do this??? It happens with all my 403B rollovers.

    DoninGA
    Level 15
    Level 15
    February 25, 2026

    @ATCQEddey Is box 16 for state distribution a 0 (zero) on the form 1099-R?  If so, enter the amount from box 1 into box 16.  

    This will correct the error and allow you to e-file the tax return.  The state distribution does NOT flow to the state tax return.

    Level 2
    February 25, 2026

    I’m having trouble logging in to my old account to access my W2’s I have a new cell phone different from the one on that account also I forgot my password.

    Level 15
    February 25, 2026

      

    Your W-2's are not there.   TurboTax does not have copies or images of your W-2's.    The worksheets that are part of the pdf of your tax returns will show the W-2 information, but there are no copies of the actual W-2's.   If you want a copy of a W-2, ask the employer.

     

      You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

     

     https://myturbotax.intuit.com/

     

    Start a 2025 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.

     

    https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010

     

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m5y4ch1y

     

    Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

     

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

    Account Recovery

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

     

    Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

     

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-tax-file-computer/L0XJvPaJr_US_en_US

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/find-tax-data-file-mac/L4VNGm33S_US_en_US?uid=m6guhab0

     

    You can get a free transcript from the IRS or for a fee of $30, an actual copy of your tax return.

    https://www.irs.gov/individuals/get-transcript

    https://www.irs.gov/pub/irs-pdf/f4506.pdf

     

     

     

    SAVE YOUR TAX RETURNS !

    EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc. 

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m6guj526

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m78eb8pc

    In order to transfer a past year return to the new return you need the tax file

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-turbotax-online-return-tax-data-file/L4xwOG3LF_US_en_US?uid=m6guk3xl

     

    NOTE:  TurboTax and the IRS save returns for seven years.  Returns older than seven years are purged.

     

    @cell00

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    Level 2
    February 26, 2026

    Hello i would like to know how much would i get back for my W-2

     

    Level 15
    February 26, 2026

    @ user17720663123 wrote:

    Hello i would like to know how much would i get back for my W-2


    Know one can know since everyone's situation is different.   However, you could get an estimate using TaxCaster, a Tax Refund Calculator and answering a few questions there.   Read the "Terms of Service."

     

    https://turbotax.intuit.com/tax-tools/calculators/taxcaster/

     

    Level 2
    February 27, 2026

    How can I change my direct deposit account before my refund is sent?

     

    Level 15
    February 27, 2026

    If you e-filed:

    Banking information for direct deposit is wrong or closed

    If you entered incorrect banking information for your refund, you can change it if your return is rejected.  If it is accepted, however, it is too late to change it.  The bank will reject the refund and send it back to the IRS.

     

     

    https://www.taxpayeradvocate.irs.gov/news/tax-tips/direct-deposit-changes-for-2026-could-affect-how-and-when-you-get-your-refund/2026/01/

     

    You may get this notice— a cp53a notice

     

    https://www.irs.gov/individuals/understanding-your-cp53a-notice

     

    If you take NO action—-the IRS will freeze your refund for at least six weeks and then mail you a check.

     

    If your refund is sent back to the IRS—- make certain that the address you entered on your Form 1040 is correct.  And…open all mail, even if it looks like junk mail.

     

    And……if you choose “refund processing” or the “5 day early” offer, those involve a third party bank; sadly, you will have a lot of additional aggravation in tracking down your refund and getting a check.

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    Level 2
    February 27, 2026

    When will the amended returns be available I was told the other day the 25th 

    DoninGA
    Level 15
    Level 15
    February 27, 2026

    @Ashleyhickey1989 

    The Form 1040-X for amending a 2025 federal tax return is estimated to be available in TurboTax on 03/04/2026

     

    Forms and schedules availability website - https://form-status.app.intuit.com/tax-forms-availability/formsavailability?albRedirect=true&product...

     

    An amended return, Form 1040-X, can only be printed and mailed to the IRS if the original tax return was not e-filed. The IRS will take up to 20 weeks or longer to process an amended tax return.


    Before starting to amend the tax return, wait for the tax refund to be received or the taxes due to be paid and processed by the IRS.


    See this TurboTax support FAQ for amending a current year tax return - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/amend-federal-tax-return-curr...

    Level 2
    February 28, 2026

    Why am I still gettn rejected 

    Level 15
    February 28, 2026

    @ TaniyaCarter1t wrote:

    Why am I still gettn rejected 


    There are many reasons for efile rejections.  You would need to give more info.   If you need help, it's better to start a new thread dedicated to your issue, than in a thread with a wide mix of issues like this one.  If you wish, start a new thread where it more likely to be seen and assisted.   Be sure to put the rejection error code and message in your posting.   You can do that here:

    https://ttlc.intuit.com/community/forums/postpage/board-id/202