Live chat available?

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@Profjamesmitchell wrote:

Why is expert not joining scheduled video call 

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Unfortunately, this is a user community forum--not a direct route to TurboTax Support.  No one here can know anything about your specific tax expert or a scheduled meeting.   If you need to speak to TurboTax Support, see the following:

Contact TurboTax Support

Hours 5AM-9PM Pacific, 7 days/week

https://ttlc.intuit.com/turbotax-support/en-us/contact/

@user17719648505 Is there a 0 (zero) prefilled in the box for property taxes?  If so, put your cursor in that box and double-click.  That should open the Supporting Details window.  Click on Remove 

Or, with your cursor in the box click on Edit at the top of the desktop program screen.  Then click on Add Supporting Details.  Click on Remove

https://turbotax.intuit.com/personal-taxes/online/live/full-service/

LIVE ASSISTED

https://turbotax.intuit.com/personal-taxes/online/live/how-it-works.htm

FULL SERVICE

https://turbotax.intuit.com/personal-taxes/online/live/full-service/

Or….Post clearly worded, very specific complete questions here in the user forum.  We cannot see your screen or your tax return.

@17719693931

https://turbotax.intuit.com/personal-taxes/online/live/full-service/

LIVE ASSISTED

https://turbotax.intuit.com/personal-taxes/online/live/how-it-works.htm

FULL SERVICE

https://turbotax.intuit.com/personal-taxes/online/live/full-service/

Or….Post clearly worded, very specific complete questions here in the user forum.  We cannot see your screen or your tax return.

@Nicolecarp7

@Annalissia 

The Form 1040-X for amending a 2025 federal tax return is estimated to be available in TurboTax on 03/04/2026

An amended return, Form 1040-X, can only be printed and mailed to the IRS if the original tax return was not e-filed. The IRS will take up to 20 weeks or longer to process an amended tax return.

Before starting to amend the tax return, wait for the tax refund to be received or the taxes due to be paid and processed by the IRS.

See this TurboTax support FAQ for amending a current year tax return - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/amend-federal-tax-return-curr...

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@DonnaGayle wrote:

What was my filing status and what was the exact amount return so I can check irs portal

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Look at your Form 1040 - The Federal tax refund amount is on the Form 1040 Line 35a

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

Or -

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2025 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

@user17720361800 No matter what you signed up for, your tax return and the issuing of your refund is controlled by the IRS.   The IRS can take as long as it needs to take to process your refund.

"5 days early" means you are supposed to receive your federal refund from one to five days sooner than the refund date shown on the IRS refund site.   If it does not meet that "at least one day sooner" date, they are supposed to refund the $35 fee.

You have to pay attention to the date on the IRS refund site.

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2025 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds