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If you owe tax due, you have to pay it yourself by the filing deadline on April 15, 2026.      If you have federal tax due you can pay by mailing your payment with the 1040V voucher, (which has the address printed on it, having the payment taken out of a designated bank account, or you can pay directly on the IRS website.    https://www.irs.gov/payments   https://www.irs.gov/payments/pay-your-taxes-by-debit-or-credit-card   https://ttlc.intuit.com/community/tax-payments/help/how-can-i-pay-my-federal-taxes/00/26212     https://ttlc.intuit.com/community/tax-payments/help/how-do-i-pay-my-irs-tax-due-with-a-check-or-money-order/00/26403      To apply for a payment plan with the IRS   Apply Online for a Payment Plan     You must pay your state tax due using the state’s preferred method of receiving payment.  For most states that will be by making a payment to the state’s own tax website, or by mailing a check or money order.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-revenue/L9qVToi02_US_en_US?uid=m6e06um0   WHAT IF I CANNOT PAY MY TAX DUE? https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-payments/pay-taxes/L8aQBCpPO_US_en_US?uid=m9iryksw

Are you sure you don't qualify for it?    Do you have a 1099-DIV with an amount in Box 5?  @Lylipad   If not is comes from business/self-employment income.   Use the instructions below to delete forms in TurboTax.     How to delete forms in TurboTax Online    How to delete forms in TurboTax Desktop

The 1099 has already been filed with the federal and state but the program needs the correct toggle in that area. It sounds like you are saying you have the same state listed twice on your form. If so, add the numbers or correct the numbers to make one good line. You can only have a state listed once. Check for another state entry that should be there instead - verify your form is actually correct Make sure the program doesn't think there is an extra line - delete blank state line - it will show but maybe some stuck data will clear.   If you need extra time, filing an extension by April 15, 2026, moves your submission deadline to October 15. But remember any taxes owed are still due in full by the original April 15 date.  Pay through either Direct Pay or your individual online account. See if you need to file a state extension.

@garygray9567    IF it is for a particular Form..........go back and delete that form entirely and re-enter it manually.   Do not Upload a Picture or PDF for the form, that can introduce these kinds of problems ...just hit the text link to: "Type it in myself"

@ rmorgan62 wrote: Hi. I keep getting rejected when I file my return. Error is new IP ID. I have wife and two dependents daughters. My wife just got an ID. Do I have to have all 4 persons with ID? Please provide the exact rejection error code and message, and we can probably further make a recommendation.

Correct.   Only returns prepared using online TurboTax are stored in your online account.   A return you prepared using desktop download is stored on the hard drive of your own computer or any back up device you used like a flash drive.