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Has this been resolved?  If not, you can try clearing your cache and cookies then attempt to submit your state.  If that doesn't work, you can try using a different browser.  Although you are using t... See more...
Has this been resolved?  If not, you can try clearing your cache and cookies then attempt to submit your state.  If that doesn't work, you can try using a different browser.  Although you are using the desktop version, clearing cache and cookies can solve the problem as it still uses the web to be transmitted. 
To decline Expert Assist, look for a "Switch to Do-It-Yourself" or "See other TurboTax products" link,   If you are prompted during initial setup and cannot find a skip button, try clicking "See ... See more...
To decline Expert Assist, look for a "Switch to Do-It-Yourself" or "See other TurboTax products" link,   If you are prompted during initial setup and cannot find a skip button, try clicking "See other TurboTax products" and manually select a self-service version.    If you are already locked in, you may need to clear your return to start over
Hello! For those who have 16A or 17A but no 16 or 17, is it just safe to bypass this by putting in $0.01 in 16 or 17? I am getting the error that reads: "When you enter an amount for extra CPP/QP... See more...
Hello! For those who have 16A or 17A but no 16 or 17, is it just safe to bypass this by putting in $0.01 in 16 or 17? I am getting the error that reads: "When you enter an amount for extra CPP/QPP contributions in T4 boxes 16A or 17A, you also need to enter an amount for CPP/QPP contributions in the corresponding boxes 16 or 17. You can't enter an amount for CPP contribution and QPP contributions on the same T4, so make sure to only claim one type." I believe my T4s are correct (this is because some companies changed the province of reporting).
Are you using a Desktop version?  You can start a new return from the home screen as shown below.     Thank you for choosing TurboTax.    
Yeah, I don't know if this ever got fixed.  I force-entered my figures as I described in one of my posts and filed.
It's unclear why the Wisconsin (WI) return receives a reject message. I would advise filing by mail and use the link below to request your e-file state fee refund. Please use the link below to cont... See more...
It's unclear why the Wisconsin (WI) return receives a reject message. I would advise filing by mail and use the link below to request your e-file state fee refund. Please use the link below to contact us regarding your questions. How do I contact TurboTax?   @user17722259991 
If the amount reported is included in your return, you don't enter it twice. However, if foreign taxes were withheld, that information would need to be entered on the 1099-INT form in the foreign inc... See more...
If the amount reported is included in your return, you don't enter it twice. However, if foreign taxes were withheld, that information would need to be entered on the 1099-INT form in the foreign income tax section to create Form 1116 to get the credit, so you don't pay income taxes twice on the same income - once to the US and once to the foreign country.
just to clarify if it was imported try editing it first to remove NONE from that box, but if you're still stuck I would try deleting and inputting manually.
Took me a while, but finally figured it out. Company sent me two 1099-R forms, one for my QCD and another for my regular withdrawls. I tried incorportaing them as TWO 1099-R forms, one for QCD and on... See more...
Took me a while, but finally figured it out. Company sent me two 1099-R forms, one for my QCD and another for my regular withdrawls. I tried incorportaing them as TWO 1099-R forms, one for QCD and one for regular withdrawals. I needed to combine the two into one form (adding together all the appropriate amounts) and then inputting the COMBINED 1099-R into turbo tax.
@JohnB5677 wrote: Navigate to the investment portion of your return Select the Stock option Yes, but users get confused because of the "Expired" checkbox. If that box is checked there is no wa... See more...
@JohnB5677 wrote: Navigate to the investment portion of your return Select the Stock option Yes, but users get confused because of the "Expired" checkbox. If that box is checked there is no way to enter sales proceeds at the time the option was written (sold) in the program. Users can only enter the basis (which is generally $0).   The developers either need to remove "Expired" entirely OR add a proceeds line to the program. 
Follow the detailed steps here to be sure you entered the correct information in each section.    You can use the Social Security  lump-sum action to reduce the amount of your taxable social secu... See more...
Follow the detailed steps here to be sure you entered the correct information in each section.    You can use the Social Security  lump-sum action to reduce the amount of your taxable social security, even possibly to zero. What is a Lump-Sum Social Security Payment? The lump-sum election has always worked correctly in TurboTax. Have all tax returns available for each year included in the lump sum payment (shown on your SSA-1099).   This can be handled on your tax return for 2025. The Form SSA-1099 should show a total amount in box 5, and then the amount that is designated for each year in box 3. Worksheet 4 is included after Worksheet 2 is completed for each year.   Be sure to select "lump-sum" method of reporting in this situation which is all done on the tax return for the year of receipt of the benefits.  Enter the appropriate amounts for each year when you start that section of your return.   Continue to add each year for all years listed in box 3. There is no amendment required. Open your TurboTax Return > Search (upper right) > type ssa1099 > Click the Jump to.... Link or Click on See more > the click on social security benefits in the FAQ Select Yes you received benefits > Complete your SSA-1099 > Continue > Yes I received at least one lump sum payment for 2023 or earlier > Continue Type a year from your SSA-1099 > Enter the amount received for that year > Continue If you received a Form SSA-1099 for the earlier year enter the box 5 amount, if not enter zero or leave it blank > Continue Enter the filing status for the earlier year > Continue > Select whether you lived with a spouse in the earlier year > Continue > Enter the information from the earlier year return > Continue > Add another lump sum payment (another year from box 3) if applicable or Click Done Continue to follow the screens until you are back at the Income Summary page Also enter a zero if your Social Security benefits weren't taxable or there were none in the earlier year(s) (such as for a spouse). If you are using the TurboTax Desktop version review the Lump-Sum Social Security Worksheet in Forms.  You can also review 'Earlier Year Lump-Sum Worksheet' for each year.   You have access to all forms when you choose to print your return in TurboTax Online/Mobile.  However you are required to pay before printing, but do not have to file until you are ready. Can I print a copy of my return in TurboTax Online before filing? Be sure to select 'Include government and TurboTax worksheets' If you are using TurboTax Desktop you can switch to Forms and review all forms and worksheets.   @amarrakchi 
Sorry, I missed the Family plan in the second line.   However, I have to ask with whom were each of you sharing the Family plans prior to your marriage? That is, did you have a spouse to share th... See more...
Sorry, I missed the Family plan in the second line.   However, I have to ask with whom were each of you sharing the Family plans prior to your marriage? That is, did you have a spouse to share the plan with, in which case, the 8,550 for each month would need to be limited by the amount you shared with the other spouse.   I suppose in your case, that each of you might have had dependents (but no spouse) so had Family plans in Jan - June. Is that correct? It would be unusual, but possible. Please let me know while I research your calculation again.
It could be that the interview screens are off in this section, but your tax return is reflecting the correct amounts.  In FORMS, look at Line 12e on Form 1040, to verify that that the itemized amoun... See more...
It could be that the interview screens are off in this section, but your tax return is reflecting the correct amounts.  In FORMS, look at Line 12e on Form 1040, to verify that that the itemized amount is actually being used, and check that the taxable income amount on Line 15 is correct.    @smooner 
quelqu'un peut m'aider svp?
Ce ne sera pas possible de communiquer avec nous par téléphone. Nous ne recevons pas d'appels internationaux et nous n'en faisons pas non plus.  Vous pouvez poser vos questions ici, nous vous aider... See more...
Ce ne sera pas possible de communiquer avec nous par téléphone. Nous ne recevons pas d'appels internationaux et nous n'en faisons pas non plus.  Vous pouvez poser vos questions ici, nous vous aiderons le mieux possible.    
Il faut d'abord fermer l'annexe 3, après ça le formulaire en question.
You do not need a new 1099-R; you should enter the information exactly as it appears on the form to ensure the IRS computers can match it to the copy they received from the payer.   As long as her ... See more...
You do not need a new 1099-R; you should enter the information exactly as it appears on the form to ensure the IRS computers can match it to the copy they received from the payer.   As long as her SSN on the 1099-R is correct, the name mismatch won't stop them from processing the income.   Be sure to Select your wife's name (her current legal name used on the return) when you enter the 1099-R (when the program asks "Who does this 1099-R belong to?").   However, when typing in the 1099-R details, enter the name exactly as it appears on the paper form (her old name).     Note: You can not edit her name in the "Retirement" section... the program pulls this information from the "My Info" (Personal Info) section, so you will need to make any changes there.   On your actual tax return (Form 1040), you must use the name currently on file with the Social Security Administration (SSA). If she already updated her name with the SSA, use her new name for the return.   Note: If you are expecting a refund and her name on the bank account doesn't match the name on the tax return, some banks can be picky and reject the deposit.    [Edited 3/20/26 | 5:24PM PST]   @mallardfamily