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We do not schedule sessions with "Live" experts for users.  You will need to schedule your own session.   https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbotax-live/L73wOZD5D_US_en_US?uid=m8zw1pbb  

I agree with you. I have had the same problem with my filing. Never had to enter this ip pin before in 8 years.  I went to the IRS website and got the 6 digit pin and it still rejects it.  Something is wrong with 2025 premium version.  I paid to e-file both state and federal.  If I can't efile due to your software error, please tell me where to go for my refund. Intuit needs to fix this problem immediately.  

If you already e-filed you are stuck with "5 days early" if the return is accepted.  If it rejects you can try to remove that option in the FILE section before you re-file.       "5 days early" means you are supposed to receive your federal refund from one to five days sooner than the refund date shown on the IRS refund site.   If it does not meet that "at least one day sooner" date, they are supposed to refund the $35 fee.   You have to pay attention to the date on the IRS refund site. You need your filing status, your Social Security number and the exact amount  (line 35a of your 2025 Form 1040) of your federal refund to track your Federal refund:    https://www.irs.gov/refunds        

If your retirement distribution is a qualified distribution from a Roth IRA, then it would not be taxable and would not be included in your taxable income.  However it would be reported on your Form 1040 line 4a.     If the distribution is from another type of retirement plan, then try reviewing your Form 1099-R inputs to be sure everything is entered accurately.  Also be aware that there are multiple follow-up questions that need to be answered as well.   If you still see that it is not being included in your income, feel free to add more details here such as the type of account and the distribution code in box 7 so that we may try to help you further.

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”   https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/ Scroll down to the bottom of the screen and on the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF) Or - When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.  This will take you back to the 2025 online tax return. Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets   If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.   Go to this IRS website for free transcripts of a federal tax return - https://www.irs.gov/individuals/get-transcript   For a fee of $30 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf