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It looks like the IRS caught the missing W-2 on their own and automatically adjusted your return to match the records in their database. Instead of the $2,346 refund you expected, they calculated your actual tax liability as $888 and subtracted your total withholdings of $1,027, which leaves you with a final refund of exactly $139. The Code 846 on your transcript shows they have already authorized that $139 payment for March 2nd, so that is the amount you’ll actually receive. Since the IRS already fixed the mistake and "resolved" the issue with Code 571, you probably won't even need to file an amendment unless you find another error.

This experience has been reported but we have no estimated date for an update. We recommend that you either: 1) enter a negative one (1) in the Regular Tax column on that line OR 2) delete the carryover amount in the QBI column.   It was determined last year that the amount that appears in the QBI column was either utilized in a prior year or disallowed and should not have been carried over. 

If you need to trace a payment that the IRS says has been issued to you, mail or fax a completed IRS Form 3911, Taxpayer Statement Regarding Refund.    Also check your online account with the IRS to see what it says: https://www.irs.gov/payments/your-online-account   To find your 2021 return in your online TurboTax account:   You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.    https://myturbotax.intuit.com/   Start a 2025 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.   https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010     https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m5y4ch1y   Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx Account Recovery     Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-tax-file-computer/L0XJvPaJr_US_en_US   https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/find-tax-data-file-mac/L4VNGm33S_US_en_US?uid=m6guhab0   You can get a free transcript from the IRS or for a fee of $30, an actual copy of your tax return. https://www.irs.gov/individuals/get-transcript https://www.irs.gov/pub/irs-pdf/f4506.pdf       SAVE YOUR TAX RETURNS ! EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc.    https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m6guj526   https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m78eb8pc In order to transfer a past year return to the new return you need the tax file   https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-turbotax-online-return-tax-data-file/L4xwOG3LF_US_en_US?uid=m6guk3xl   NOTE:  TurboTax and the IRS save returns for seven years.  Returns older than seven years are purged.    

In TurboTax Online Premium, you may make an IRS form 1099-B entry using the one-by-one method.  Follow these steps to make the entry.   Down the left side of the screen, click Federal. Down the left side of the screen, click Wages & Income. Scroll down to Investments and Savings and click the down arrow to the right. Click Start / Revisit to the right of Stocks, Cryptocurrency, Mutual Funds, Bonds, Other. Click Add investments. At the screen Save time and connect your financial accounts, click Enter a different way. At the screen How do you want to add your docs?, click Type it in myself. At the screen OK, let’s start with one investment type, select Stocks, Bonds, Mutual Funds.  Continue. At the screen Which bank or brokerage is on your 1099-B, enter the information. Click Continue. Do these sales include any employee stock, click No. Do you have more than three sales on your 1099-B, click No. Do these sales include any other types of investments, click No. Did you buy every investment listed on your 1099-B, click Yes.  Click Continue. At the screen Now, choose how to enter your sales, select One by one.  Click Continue. At the screen Look for your sales on your 1099-B, click Continue. At the screen Now enter one sales total on this 1099-B, enter information. Click Continue. Repeat as necessary by clicking Add another sale.  Click Continue.   Enter a worthless stock like any stock sale but with a sales price of zero and the word worthless in its description. Enter the correct cost or basis, date acquired, and December 31 as the date sold.    See IRS Publication 550 Investment Income and Expenses, page 54.    @butron     

Did you have an HVAC system installed including an air handler as well as the AC? If the units were installed as one item, (and you only have one total cost) but only the Air Conditioner counts towards the credit, you may be allowed to use the highest cost of that model air conditioner towards the credit.    You must supply the QMID code which is X7Z8.    

Why was the OP instructed to enter 2016 income on a 2019 return? Shouldn't they have been advised to amend the 2016 return? Obviously the post is ancient and a moot point but this seems like an inaccurate response.

Turbotax really messed it up this year. I think we need to file a petition and demand a refund. What is up with their confusing emails about when they will get the Rental depreciation schedule ready!!! How complicated is that???It is middle of tax season and we need to beg?? Total disappointment Intuit! BIG TIME!!

Checked today and still no updates.  I have decided that March 1st will be my hard deadline, after which I will not be moving forward with TT.  I feel that this is sufficient time for them to address their "glitch."   The TT representative with whom I previously spoke about a week ago said something about the possibility of securing a refund for the tax software; however, it has to be received from the place from where the purchase was made (and there is a time-sensitive deadline to secure a refund).  I'm sure that this is not an easy process.   The clock is ticking.  

No.   Premier cannot be upgraded to TurboTax Business.   TT Business is a completely separate program that can only be used on Windows and it is for returns for S-corps, C-corps, multi-member partnerships and estates.   The desktop versions Deluxe, Premier or Home & Business are only for personal tax returns.   Even if you use TT Business for a business return you will still also need software for a personal return. https://turbotax.intuit.com/small-business-taxes/cd-download/?  

Sounds like something got stuck. You can try these things:   Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu. Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website. Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms. Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit." Restart the Browser: Close all open windows of your browser entirely and then reopen it.   Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.

If TurboTax is not letting you continue, you can try the following: Go out of your program and go back in. Clear your cache and cookies. Try a different Web Browser. If you are using TurboTax Desktop make sure all updates have been run on your program. You can do this by clicking on "Online" in the black bar across the top of your TurboTax screen. And then select "Check for Updates". If you have any additional questions or information regarding this please return to TurboTax Community and we would be glad to help.   @TiffTT 

Based on the screenshot you shared, the checkbox is for the Illinois EITC.  The qualifications for the Illinois EITC are different than the qualifications for the EITC on the Federal return.  You may qualify for the state EITC when you did not qualify for the Federal EITC.   The error condition is asking you to check the box so that it can be determined if you qualify for the Illinois EITC.  If you do qualify, then your refund/balance due for your state will be affected.  TurboTax is trying to be sure you are claiming every credit that you may be qualified to claim to get your best possible results.   Checking the box does no harm.  It then allows the program to determine if you meet the qualifications for the state EITC.   To learn more, see the following information from the Illinois DOR:   How do I qualify for the Illinois EITC?   @dgsimm