Need Review Won't Go Away

[AK2025]

It's no March 12 and I still have this error. I got an update today but didn't resolve the needs review. This is a huge problem in that the needs review is preventing my itemized deductions to be counted and instead giving me the standard deduction. I've gone through so many iterations of trying to fix this but it's 100% a bug with TT. FIX IT PLEASE!!!

[papa281]

You should call Turbo Tax and complain. Phone #(800) 624-9066

[AK2025]

Thank you for the number. I called and after 1.5 hours the person couldn't do anything but did promise to get supervisors to look into it and then call me back. 2 days later I got an update on TT which miraculously fixed the problem.

[papa281]

Me to. Finally 

[bigbadbrad25]

I have the same thing with stocks, bonds thing too and i go over whole things hella times and nothing.

[LindaS5247]

You should be able to continue your return even though it says "Needs Review". ‌To do this, click on "Continue" at the bottom of your page. You should still be able to proceed to e-file your return. ‌

Prior to e-filing, TurboTax will run a "Smart Check" of your return(s) and will bring attention to any errors that may prevent e-filing. ‌The program will prompt you to make any necessary changes needed to e-file your return.

If this issue has not been resolved, please come back to TurboTax Community with any additional information or questions you may have and we will be glad to help you.

[TiffTT]

Same issue with Stocks/Bonds section and Stock Sales section. Very frustrating.

[LeticiaF1]

If TurboTax is not letting you continue, you can try the following:

Go out of your program and go back in.
Clear your cache and cookies.
Try a different Web Browser.

If you are using TurboTax Desktop make sure all updates have been run on your program. You can do this by clicking on "Online" in the black bar across the top of your TurboTax screen. And then select "Check for Updates".

If you have any additional questions or information regarding this please return to TurboTax Community and we would be glad to help.

@TiffTT 

[StoneSysOp]

Fix these issues and your federal return will be ready to file.

Answers to review        "needs review"     FIX

I try to efile and it says I need to fix an answer. I click fix and it just reloads the same page over and over and this, in fact, is stopping me from being able to finish my efile. 

[PatriciaV]

It's possible this is browser-related. Please log out of TurboTax, refresh your browser, and clear your cookies and cache. Then restart your browser and log into TurboTax again. Or try a different browser. 

For more help, please see: 

• How do I delete cookies?
• How to clear your cache

@StoneSysOp 

[StoneSysOp]

Clearing cache and cookies and trying a different browser was the first thing I did. I even tried incognito mode and InPrivate with the same result.

[CatinaT1]

I know you have tried many of these things already. Can you try logging out completely and restarting your browser? 

• Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu.
• Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website.
• Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms.
• Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit."
• Restart the Browser: Close all open windows of your browser entirely and then reopen it.

Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.

[StoneSysOp]

This is infuriating, I keep getting sent back to You're almost done, Fix these issues, "answers to review" shows NOTHING, I click fix and it just keeps reloading the page with nothing shown in the answer to review.