turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

All Posts

Possibly.  Non profit organizations do have to file informational tax returns on form 990.  This is not a form that TurboTax handles.  You could either print out the form to file or you could find a ... See more...
Possibly.  Non profit organizations do have to file informational tax returns on form 990.  This is not a form that TurboTax handles.  You could either print out the form to file or you could find a local tax professional that handles non-profit organizations. 
In 2025 we rolled over a TIAA-CREF 403(b) to an IRA at another institution.  I entered the 1099-R per instructions.  It is not affecting out taxes, but it is affecting our INCOME and eliminating the ... See more...
In 2025 we rolled over a TIAA-CREF 403(b) to an IRA at another institution.  I entered the 1099-R per instructions.  It is not affecting out taxes, but it is affecting our INCOME and eliminating the deduction we get for an adult child dependent.  I have checked under Forms - everything is accurate -- the amount is shown as a rollover and  0 tax.  But we also cannot claim our son as a dependent because of the income.  Is there any way around this?  I have already spoken with and expert (the turbo tax $50 service), and they said the form was showing the correct information and we were not being taxed.  But that is not the issue -- we want the $500 deduction.  Has anyone found a work-around for this? 
Community Steps do not fix the problem.   Launching TTax Desktop 2025 on Windows 11 to CONTINUE return ( I have probably resumed TTax successfully without any issues at least a dozen times over the p... See more...
Community Steps do not fix the problem.   Launching TTax Desktop 2025 on Windows 11 to CONTINUE return ( I have probably resumed TTax successfully without any issues at least a dozen times over the past week).  Today 3/5/26 is the second time the launch process has stopped with the Activation window, wanting me to reactivate.   The last time it did this about a week ago. Today it applied the usual TTax update (failing once on a connection problem at  TTax server )  then opened the Activate window.  Says I have used 2/5 activations and wants me to use another one.  I followed all steps listed in Community for for this issue and it was not fixed, so I shut down the computer and the next day it launched successfully without presenting the Activation window.   Today the full machine shutdown and start method did not fix it.  So I clicked the ACTIVATE TurboTax button.  That opened a "Hmm...it looks like we've hit a slight snag".  Try again later.  This is later.  Now upon launch the Activate window opens immediately and the ACTIVATE button is not enabled so I am completely stuck. [phone number removed] is worthless.  It just wants to tell you that TTax will not run on Windows 10 then disconnects.  It doesn't even ask what Windows version I am running. I need a real technician.
In order to research this experience, we would like to have a diagnostic copy of a return with this issue. Please follow the instructions previously provided by AnnetteB6 and post a screenshot of you... See more...
In order to research this experience, we would like to have a diagnostic copy of a return with this issue. Please follow the instructions previously provided by AnnetteB6 and post a screenshot of your token in this thread. We will attempt to determine the cause of your experience and possibly provide you with a resolution.    @bdrandco  @dragonswng2  @scott62556 
@Basenji    Nope...no reason to continue working on your taxes using the ~file unless the main file has been corrupted.   I always return to my non-tilde file to continue working on my taxes...I ... See more...
@Basenji    Nope...no reason to continue working on your taxes using the ~file unless the main file has been corrupted.   I always return to my non-tilde file to continue working on my taxes...I have no idea why you think you have to continue working with the ~file under normal circumstances. ___________________________ In fact, when I start my desktop software (Windows Premier) the tilde files aren't even presented as options  (though I can browse to them IF..IF  I need to for some reason).   I just start up the program, then select the regular file I've been working on all along on the main TTX software startup screen.  
Effectivement,  version bureau 
Learn to spell.
Adjustments are for the outliers like:  your MA basis is different than the federal you had a wash sale specific to MA pre-1996 installment sale state/muni bonds bonds taxable to MA but... See more...
Adjustments are for the outliers like:  your MA basis is different than the federal you had a wash sale specific to MA pre-1996 installment sale state/muni bonds bonds taxable to MA but not federal -but it should not be in the section you describe For most people, the answer is no.
"since I continued on a high deductible health plan," - so you did not go on any form of Medicare?   What is the error on your return?   You should not ask for the withdrawal of excess HSA co... See more...
"since I continued on a high deductible health plan," - so you did not go on any form of Medicare?   What is the error on your return?   You should not ask for the withdrawal of excess HSA contributions if you didn't actually have any excess. It is difficult for taxpayers to calculate the annual HSA contribution limit so it's good to let TurboTax tell you what the excess is.   How did you get an amount into line 12B if you never had an excess?   Never mind, please do an HSA Reset to remove all HSA data from your return so you can start the HSA interview over from scratch.   HSA RESET ***Reset***   1. make a copy of your W-2(s) (if you don't have the paper copies) 2. delete your W-2(s) (use the garbage can icon next to the W-2(s) on the Income screen)   *** Desktop/Windows***   3. Go to the upper right and click on Forms, and  4. Select the desired form(s) (1099-SA (if one), 8889-T, and 8889-S (if one)). Note the Delete Form button at the bottom of the form’s screen.   *** Desktop/Mac***   3. Switch to Forms Mode by selecting the Forms icon. 4. From the menu, select the form(s) (1099-SA (if one), 8889-T, and 8889-S (if one)) you want to remove (if you don't see it, select Open Form at the top). From the Forms menu, select Remove [form name].   *** Online ***   3. go to Tax Tools (on the left), and navigate to Tools->Delete a form  4. delete form(s) 1099-SA (if one), 8889-T, and 8889-S (if one)   5. go back and re-add your W-2(s), preferably adding them manually 6. go back and redo the entire HSA interview....  
I've finished entering information for my federal tax and thought I was paying to get the stuff I needed for my state taxes (Oregon) but it looks like you're trying to sell me the Federal stuff again... See more...
I've finished entering information for my federal tax and thought I was paying to get the stuff I needed for my state taxes (Oregon) but it looks like you're trying to sell me the Federal stuff again. I'm confused.
Do you have any income?  Are you claimed as a dependent on someone else's return?  Is box 1 more or less than box 5?  
Are you referring to the B.C. renter's tax credit? If so, double check that you applied for the credit on your return.    You may also want to double check if you are still eligible. This BC gove... See more...
Are you referring to the B.C. renter's tax credit? If so, double check that you applied for the credit on your return.    You may also want to double check if you are still eligible. This BC government website shows who's eligible for the credit: https://www2.gov.bc.ca/gov/content/taxes/income-taxes/personal/credits/renters-tax-credit    
Ok, so what has changed on your return?  You can compare the two 1040s side by side or go to the 1040X to see what has changed.  Something has changed on your tax return that is not supposed to.  If ... See more...
Ok, so what has changed on your return?  You can compare the two 1040s side by side or go to the 1040X to see what has changed.  Something has changed on your tax return that is not supposed to.  If you can figure out what that is you can change it back or come back here and we can try to help you fix it.
You are correct. Distributions from Schedule K- 1 Line 16 Code D should flow to Form 7203 Line 6 as a reduction in basis.   We would like to research this experience further. It would be helpful ... See more...
You are correct. Distributions from Schedule K- 1 Line 16 Code D should flow to Form 7203 Line 6 as a reduction in basis.   We would like to research this experience further. It would be helpful to have a TurboTax ".tax2025" file to test this issue.   If you would be willing to send us a “diagnostic” file that has your “numbers” but not your personal information, please follow these instructions:    In TurboTax Desktop, open your return and go to Online in the TurboTax header. (On a Mac computer, choose Share or Help.) Choose Send Tax File to Agent. You will see a message explaining what the diagnostic copy is.  Click Send on this screen and wait for the Token number to appear. Reply to this thread with a screenshot of your Token number (this avoids Community filters for numbers with a dash) and tag (@) the Expert requesting the token from you. Please include any States that are part of your return - this is VERY important. We will then be able to see the same experience you are having. If we are able to determine the cause, we'll reply here and possibly provide you with a resolution. 
@Sassy05 wrote: File 1040sr What is your question about the Form 1040-SR?   The Form 1040-SR is the same as a standard Form 1040 but with larger print.   All the lines and data entries are ... See more...
@Sassy05 wrote: File 1040sr What is your question about the Form 1040-SR?   The Form 1040-SR is the same as a standard Form 1040 but with larger print.   All the lines and data entries are the same.   Due to the larger print, the Form 1040-SR is 3 pages long instead of the Form 1040's 2 pages.    The Form 1040-SR is simply the "Large Print Edition."   Online TurboTax defaults to Form 1040-SR for all seniors 65 and older, while in the desktop software one can choose to use regular Form 1040 instead of Form 1040-SR, if desired.
Tax Exempt interest.  The appropriate worksheet in box 8 requests you to refer to help if the interst is for multiple states.  Community help has not provided the answer as rto how to proceed
Possibly.  The issues with a few different things on this form started right around the time this release was issued.  At this point, many people are having their returns with form 5695 rejected so i... See more...
Possibly.  The issues with a few different things on this form started right around the time this release was issued.  At this point, many people are having their returns with form 5695 rejected so it may or may not be related, but it has been sent up the chain to be fixed.  
@Mariop  Vous avez probablement la version bureau car pour la version en ligne c'est toujours l'impasse. Je suis entrain de tout refaire ailleurs pour pouvoir envoyer, j'ai perdu assez de temps comme... See more...
@Mariop  Vous avez probablement la version bureau car pour la version en ligne c'est toujours l'impasse. Je suis entrain de tout refaire ailleurs pour pouvoir envoyer, j'ai perdu assez de temps comme ça 🙂