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It depends, but this often occurs because a specific state form is not yet ready for electronic transmission. State departments of revenue frequently finalize their systems after the IRS, meaning TurboTax must wait for the state's final approval before it can send your data. If your return includes one of these pending forms, you will be unable to e-file until the state releases the official electronic version.

I've used turbotax for over 20 years because I have rental property and have never had a problem getting the software on line download. Now I get to the "File on your own with step by step guidence" and try to continue but nothing happens. the page is dead I can't even copy the page. Jerry lloyd

Thanks for your very helpful response. Too bad that I can't file electronically. I may see if I can file electronically in Maryland using iFile (https://interactive.marylandtaxes.gov/Individuals/iFile_ChooseForm/default.asp) to speed up the process. Of course, I'd then have to re-enter everything from TurboTax. 

If your 1099-R has a Code T in Box 7, it is being reported as a non-taxable Roth distribution, so you may have few or no follow-up questions.  This is sufficient for the IRS.   However, you do need to enter the form into TurboTax, or then you may have an IRS inquiry.   Here's more info on Codes in Box 7 and on Form 1099-R   @Bellbass         

@battleborn27    I'm lost...but...maybe:   1)  IF on a Windows computer, a new Windows OS update was issued this week.  IF partially-installed, that is known to block some TTX functions.  Check to ensure it is fully installed and then reboot.  (heck...reboot in any case.)   still a no-go? 2)  Again, if on Windows computer...download and run the "Manual Update"   (it is slow, so be really patient) Manually Update TurboTax for Windows Software ..........then try again.   Can't think of much else.....maybe rt-click on the TTX 2025 icon and select  "Run as Administrator" ?? _____________________ MAC computer?  Not much to do. Just reboot computer, and make sure you've run your software updates.  

You will have to wait for the IRS to either Accept or Reject your filed federal tax return. If the return is rejected you can make the necessary changes and e-file again. If the return is accepted you will have to amend your original tax return. An amended return, Form 1040-X, can only be printed and mailed to the IRS if the original tax return was not e-filed. The IRS will take up to 20 weeks or longer to process an amended tax return. Before starting to amend the tax return, wait for the tax refund to be received or the taxes due to be paid and processed by the IRS. See this TurboTax support FAQ for amending a current year tax return - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/amend-federal-tax-return-current-year/L7eS6o1qh_US_en_US?uid=lfunevhk   To enter, edit or delete a form 1099-R - Click on Federal Taxes (Personal using Home and Business) Click on Wages and Income (Personal Income using Home and Business) Click on I'll choose what I work on (if shown) Scroll down to Retirement Plans and Social Security On IRA, 401(k), Pension Plan Withdrawals (1099-R), click the start or update button

It may be that you are receiving the standard deduction this year because of the standard deduction increase because of OBBBA. As a result, if the standard deduction was the best deduction for you, your medical and dental expenses were not reported. If you take a standard deduction for federal income taxes, you take it for Massachusetts income taxes.   If you don't itemize on your Federal return, Massachusetts (by default) removes your eligibility for the medical deduction on Schedule Y. That is why the information doesn't show up. 

My 540 doesn't have a line 88. It goes from line 1 -78. Line 78 states "add line71-77. These are your total payments. See instructions". Is that the amount I need to enter in the "Total Payments and Withholdings" referenced in my original question above?