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Sometimes there is a delay in the refund meter after you have input your entries into the TurboTax program.   Try previewing your actual return as it is a more accurate reflection of your return.    You can get to your tax return in TurboTax desktop as follows: Switch to Forms Mode, and then  (see screenshots below for additional guidance) Scroll through your forms in the left panel and  Click on the form you want to preview (Example Form 1040)   You can get to your Tax Return in TurboTax Online as follows:  Go to "Tax Tools" in your left panel, Select "Tools" and then  Select "View Tax Summary" and  Select "Preview Form 1040"   Click here for "How do I update and print a new W-4?"   Click here for "Why do I owe taxes?"   Click here for "Video: Why Would I Owe Federal Taxes?

The only things that may be deductible as stated on your closing statement for a home purchase would be property taxes and "points", which may be deductible as mortgage interest. Both of these may be reported on your Form 1098 however, so you need to be sure you don't double up your entries. Also, prepaid property taxes reported on your closing statement are not deductible, so you have to be careful regarding that.

Did you complete your DC tax return first?     Virginia and District of Columbia are reciprocal states.   Just be sure to fill out your Personal Info correctly during the program interview; i.e., that you are a resident of Virginia, and that you worked in Washington, D.C.   Also, when completing your state tax returns, be sure to finish the non-residential return first (District of Columbia), and then the residential return second (Virginia).  Doing this will insure that VA will give you credit for any tax that your employer withheld in DC.     In the future...   "A reciprocal agreement, also called reciprocity, is an agreement between two states that allows residents of one state to request exemption from tax withholding in the other (reciprocal) state. This can save you the trouble of having to file multiple state returns.   If your employer has withheld taxes for the work state instead of the resident state, you'll have to file for a refund from your work state. You'll still file your resident return that also includes that income and pay tax on it.   TurboTax handles reciprocal states and will generate the correct state(s) based on your personal information and your W-2."   "As a worker in a reciprocal state, you can fill out that state's exemption form and give it to your employer if you don't want them to withhold taxes for your work state. If you do this, make sure your employer also withholds taxes for your resident state, otherwise you may get hit with underpayment penalties come tax time."   Form D-4A Certificate of Nonresidence in the District of Columbia   For more information, please see TurboTax FAQ: What is a state reciprocal agreement?   For more information, please see TurboTax FAQ: Which states have reciprocal agreements?

Go to Federal> Deductions and Credits> Your Home to enter mortgage interest, property taxes, and mortgage insurance that you paid in 2024   You should have a 1098 from your mortgage lender that shows this information.  Lenders send these in January/early February or you may be able to import the 1098 from the lender’s website.     Your itemized deductions have to be more than your standard deduction before you will see a change in your tax owed or tax refund.  The deductions you enter do not necessarily count “dollar for dollar;” many of them are subject to meeting  tough thresholds—medical expenses, for example, must meet a threshold that is pretty hard to reach.  The software program uses all the IRS rules that apply to the expenses you enter, and it tells you if you have enough to use your itemized deductions or if using the standard deduction is more advantageous for you.  Under the new tax laws, some deductions have been capped—there is a $10,000 limit to the itemized deductions for state, local, property and sales taxes.      2024 STANDARD DEDUCTION AMOUNTS SINGLE $14,600    (65 or older/legally blind + $1950) MARRIED FILING SEPARATELY            $14,600    (65 or older/legally blind + $1550) MARRIED FILING JOINTLY $29,200    (65 or older/legally blind + $1550) HEAD OF HOUSEHOLD $21,900    (65 or older/legally blind + $1950)       There is not a first time home buyers credit on a Federal return. That ended in 2010. If your state has such as credit, you will be able to enter it when you prepare your state return.   Buying a home is not a guarantee of a big refund.  Your deductions for homeownership combined with your other deductions (if any) must exceed your standard deduction to change your tax due or refund. If you purchased your home late in the year, you do not even have a full year of home ownership deductions.   Your closing costs on your new home are not deductible except for prepaid interest, prepaid property tax or loan origination fees.  There are no deductions for appraisal, inspections, title searches, settlement fees. etc.   Your down payment is not deductible.   Your homeowners insurance for fire, hazard, flood, etc. is not deductible for your own home.   Home improvements, repairs, maintenance, etc. for your own home are not deductible.  (With possible exceptions for certain energy credits) (BUT——do make sure you keep careful written records/invoices, etc.  of any improvements you make to the home for someday when you sell it.)   Homeowners Association  (HOA) fees for your own home are not deductible.  

There could be a few reasons why you're not receiving the Renter's Credit after entering your Certificate of Rent Paid (CRP) information. Here are some possibilities:   Incorrect or Missing CRP Details – Ensure that all the information on your CRP matches what you entered on your tax return, including the Electronic Certificate Number (ECN) if required. Eligibility Requirements – Some states, like Minnesota, have specific income and residency requirements for claiming the credit. If your income is too high or you did not reside in a qualifying rental property, you may not be eligible. Filing Method – If you're filing electronically, your tax software should automatically process the CRP details. However, if you're filing a paper return, you may need to attach copies of your CRPs. Software Issues – Some tax software may not allow you to file with a Federal Adjusted Gross Income of $0. If this applies to you, you may need to file a paper return.  

Thank you ThomasM125 for your quick response!  Based on your feedback I entered one W2 form with the separate entries for both states.  TurboTax didn’t allow me to è-file the MA return so I will need to mail that return tomorrow.  Thanks!

We cannot see your return.  Once you walk through all the questions and enter the documents you have, then you are ready to file your return. You can then continue through to the end until you transmit your return. 

Where does it tell you that to enter something from your W-2? A screen in the HSA interview does refer to an entry on box 12 on your W-2, but once you entered your W-2, that was enough.   The code W in box 12 of the W-2 is the sum of the contributions that your employer made to your HSA plus what you contributed by means of payroll deduction.   Again, please do not enter this number anywhere else on the return.

The question "Is the 1098 that you are working on is the most recent" should be answered for the 1098 that you received when you refinanced your mortgage in 2024.     The refinance that you did in 2025 is not on your 2024 tax return.

 You will be able to access the 2023 return you started by using the exact same account and user ID that you used when you started it.   But you can no longer use online software for any further changes.       Start a 2024  return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.   Online tax preparation and e-filing for 2023 returns is now permanently closed.    Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2023 return, you now have to complete it using desktop software, which you must download to a full PC or Mac  (not to a mobile device).Then you need to print, sign and mail it.   https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/finish-prior-year-return-started-turbotax-online/L9Oe4M90A_US_en_US?uid=m68tffpe   If you already paid for your online software you can ask customer support for a download of the desktop software.   They are available from 5 a.m. to 9p.m. Pacific time daily   https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number     If you are getting a refund, there is no penalty for filing late.  If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.  Only the IRS will calculate this—TurboTax will not calculate it.     When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.   Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.