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And here's a tip:        Once you find the *.tax2024 data file, before amending it you should make a backup copy of it, and name it something that marks it as the original.   For example, something like 2024taxreturn_original.tax2024, or whatever you prefer.   Then, if you mess something up when you prepare your amended return, you'll have the original unaltered tax data file to go back to.  You may wish to also make a backup PDF of the original return as well, with a distinguishing name such as 2024taxreturn_original.PDF, or whatever you prefer.  The PDF makes for easier viewing over the years, since it doesn't require the software.  And the PDF can come in handy down the road if you lose access to the software, which could happen after 3-4 years when the license no longer works.   TurboTax only supports the current year and the last 3 product years.   NOTE:  Remember all PDF tax documents and tax data files are very sensitive files, since they contain your personal ID info, financial data, and possibly bank account numbers, etc.  Be sure to store them safely and securely to guard against computer theft, hacking, etc.

No one in a user community forum can predict that.  The IRS says most people who efile and choose direct deposit will get their Federal refunds within 21 days, but a significant number do not and require more processing.   We don't know how long it's been since you filed, but here are something you should check:   If you efiled, and if your efile return was accepted (you can check at the Tax Home), what is shown at the IRS "Where's My Refund" tracker tool?   is there any message there? https://www.irs.gov/refunds If you postal mailed your return, it can take 4 weeks or longer just to show up in that tool.   Did you use any add-on options that involve a third-party bank, such as the "pay fees out of refund" option, the "up to 5 days early" offer, or Refund Advance?   If so, that would be an extra factor in the process.

@ amykaterichmess  asked:  "If my refund check was rejected from bank due to closed account, how long does it take TurboTax to send n me receive the check?"   There's not a good way to know the time frame since there are too many different paths the rejected refund could take., since it also depends on how complex your refund choice was as I'll explain below.           I'll assume you meant a direct deposit was rejected due to the closed account.  The bank would most likely send it back to whoever sent it to the bank.         Was the attempted deposit directly from the IRS, or was it from a third-party intermediary bank?   A third-party bank can be involved if you chose any of these options:  "pay fees out of refund", the "up to 5 days early" offer, or Refund Advance.       Do you know whom the rejected direct deposit was from and whom they returned it to?  The bank would probably tell you.           If the IRS was the one that sent it to the bank, it will go back to the IRS.  In that case, the IRS "may" send you a letter (called a CP53E) offering you a second chance by letting you correct the deposit information, and if not done, the IRS would ultimately send a check in the mail to the address on the return.          If a third-party bank was the one that sent the funds to the bank, then the bank would likely send the funds back to that third-party bank, which would then usually send you a check in the mail to the address on the return.   However, in some instances, the third-party bank sends it back to the IRS to let the IRS handle it.            For example, IF you paid any fees out of your Federal refund, that is usually handled by a company SBTPG (Santa Barbara Tax Products Group) which is a Green Dot company.  And IF you used that payment method, here's the lookup tool on SBTPG's website:  choose the taxpayer portal at: https://www.sbtpg.com/         Occasionally a different third-party bank is involved with that process.   If you did not use that method to pay fees, then that does not apply to you.

It is now 2026 and it is still doing the same thing and the manual update is from 2 months ago so there have been more updates since then so the menu update is absolutely useless and I'm sitting here unable to submit my taxes after spending close to 10 hours on personal and business because there are so many flaws in this software that after 25 years I think I'm giving up and trying something else for 2026's taxes! 

@ duggclark wrote:  where is my 2025 taxes that your email said was rejected where is my rejected tax filing i need to fix What is the rejection error code/message?   Are you unable to find any evidence that you prepared a return in that account?   If there's no evidence at all,and if it acts like it wants you to start one, then you may have multiple accounts.  Or is there evidence you used that account for your 2025 return, but you don't know how to open the return interview back up?   If so, we can tell you how to get back to the interview.

You can phone TurboTax Support.   Or you may get help by asking a question in this forum, explaining what you think is wrong.  But this is a public Internet forum, so don't post any personal info.   TurboTax Support Hours 5AM-5PM Pacific https://ttlc.intuit.com/turbotax-support/en-us/contact/   Or if you use Free Edition and don't have free phone support, if you have social media, you can direct message a TurboTax Support agent at X or Facebook. https://x.com/TeamTurboTax or https://www.facebook.com/turbotax

@ subhashtatavarty  asked:  "The TurboTax portal is not showing the 2024 return .tax file. I filed using the TurboTax desktop app. I need to amend 2024 tax return. How to get Turbotax 2024 tax file? The TurboTax app needs an exclusively TurboTax file to amend 2024 taxes. Please advise on how to get the file for 2024"    Does "portal" refer to the desktop TurboTax interface, or are you looking at your Online TurboTax account?  A *.tax2024 data file prepared in desktop TurboTax will not be in an Online account.   If  desktop TurboTax is what you mean by "portal", then by "not showing" are you referring to the large rectangular shortcut icons once the 2024 program launches?  If the shortcut to the 2024 tax file is dissociated from the interface, it will appear there again once you open the 2024 data file when you find it.   If you used desktop TurboTax software for the 2024 return, was it the Mac or Windows version?     In Windows, the default folder for the tax data file is the Documents\TurboTax folder, but you could have saved it somewhere else. Search your entire system for any file ending in *.tax2024 and also check the Recycle Bin. If you are using Windows and have multiple Windows user accounts (such as Admin, etc.), do the searches from within each one of those user accounts. Also check external storage and any cloud storage you use.  I have seen a couple of rare user anecdotes where the tax data file ended up unexpectedly in OneDrive.

So it seems the IRS only sent you part of your federal refund?  Did you check with the state to see if they only got the 1 payment you mailed and didn't get 2 payments?    So we can disregard the state tax due.     For federal are you looking at your actual 1040 return line 35a for the refund amount?  Then minus the fees including the extra $40 Pay with Refund service charge?  And you are still missing the exact same amount as the state tax due?   How much does the IRS say they sent you before the fees were taken out?  There are a lot of reasons why they could have sent you less.  If the IRS adjusted your return they will mail you a letter in a couple weeks.     Just by chance do you get Social Security?  One common reason is your return didn't get the right taxable amount of SS on 1040 line 6b and shows 0.  

And here's the emails I got back.  Just the lines in my Thunderbird email program, not the actual emails.  So if you didn't get an Accepted or Rejected email for state then you didn't finish filing state.      

@jaw624 wrote:  Where's my refund?   It’s was done on the 7 but I don’t have it What does"done on the 7th" mean?   Is that the date you efiled it, or the date the IRS finished processing it and released the funds?   What do  you see at the IRS "Where's My Refund" tracker tool? https://www.irs.gov/refunds What message does it show?   Did you choose any add-on option that uses a third-party bank as an intermediary to first receive your funds from the IRS, such as the "pay out of refund" option, the "up to 5 days early" offer, or Refund Advance?