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The IRS messaged me that they were not accepting my taxes as filed by Turbo Tax for 2025 since our (I fill jointly with my wife) Soc Sec income in 2025 was listed as having 0 tax due.  This has resulted in a major adjustment in my expected refund.

If the file shows up but you can’t read it, it may be missing a final “close-out” step from the 2024 program. Try this to see if this works.   Open your 2024 TurboTax software.  Open your 2024 return and let it run any final updates it asks for. Go to File > Save As and save a new copy of the return to your Desktop with a simple name like TEST2024. Quit 2024, open 2025, and try to transfer that new TEST2024 file from your Desktop.

What about last years taxes? Do you need the tax return you filed? Do you need the tax refund, federal or state?   Or do you need to file a 2024 tax return? Or do you need to file a 2024 amended tax return?

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.    https://myturbotax.intuit.com/   Start a 2025 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.   https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010     https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m5y4ch1y   Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx Account Recovery   https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx   Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-tax-file-computer/L0XJvPaJr_US_en_US   https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/find-tax-data-file-mac/L4VNGm33S_US_en_US?uid=m6guhab0   You can get a free transcript from the IRS or for a fee of $30, an actual copy of your tax return. https://www.irs.gov/individuals/get-transcript https://www.irs.gov/pub/irs-pdf/f4506.pdf

Once your return is filed, TurboTax has no control over the processing or the timing when the IRS releases your refund.    The IRS Where's My Refund site will not take into account the 5 days early, but if you signed up for the 5 Day Early product, you should receive your refund deposited 5 days prior to the date indicated by the IRS, assuming all conditions are met.   For more information click on the link below 5 Days Early Option   If you don't get your deposit 5 days early, there is a few reasons why that might happen.   Your refund was offset or differed from their estimated refund amount, bringing the refund amount below the minimum threshold or above the maximum. What is a refund offset? Your bank wouldn't accept RTP (Real Time Payments) or Same Day ACH deposits, preventing Intuit from depositing your refund 5 days ahead of when the IRS would have deposited your refund. The IRS didn't give Intuit 5 or more days of notice in advance. This stopped Intuit from meeting the 5 days early expectations. If TurboTax is unable to deliver the refund 5 days early, your order will be canceled and you won't be charged the 5-Day Early fee. You will receive a follow-up email with a refund and timing update, and if any cancellation is applicable. 

Please be more specific on your situation?  Are you a resident alien or US citizen?  Do you have an ITIN or SSN? Your dependent was rejected?  Are they a Resident or non resident alien?  Are you trying to claim the dependent care credit or something else?  Married?  If so, filing jointly or separately?

If you received a refund on your 2024 state tax return it may be taxable on your 2025 federal tax return if you itemized deductions on your 2024 federal return and received a tax benefit from state taxes as an itemized deduction on Schedule A.   When you enter Form 1099-G showing your 2024 tax refund from Ohio, TurboTax asks questions about your 2024 state tax return to determine whether or not the 2024 state tax refund you received in 2025 is taxable on your federal return.   The easiest way to find the total payments and withholdings for Ohio for 2024 is to look at Line 17 (Total Ohio tax payments) on your 2024 Ohio Form IT 1040 tax return.   If you filed your 2024 tax return using TurboTax Online, you can view a copy of your return by going to Tax Home, then scrolling to the bottom of the page to Tax Returns and Docs and selecting 2024.

Call the agency (State Dept. of Revenue or IRS) that took the money (likely a processing error).   Find the confirmation number of your payment, a bank statement showing the previous payment cleared, or a cancelled check.  Be prepared to explain that the debt is already satisfied and provide the payment details.   In most cases, the IRS automatically detects the duplicate payment and mails a check to your address of record, which can take 4–6 weeks.   If the duplicate payment was made via direct debit and is recent, you can try calling your bank to stop the payment.   If the payment does not show up as a refund in a few weeks, call the IRS directly at 800-829-1040 to report the duplicate payment.   You may submit Form 843, Claim for Refund and Request for Abatement, to formally request the return of the duplicate payment.  IRS: About Form 843, Claim for Refund and Request for Abatement     If it was your state that took the duplicate payment... Search "[Your State] Department of Revenue Refund Claim" to find the specific process.

I did as well and also amended. But that’s not the point. The point is there is no documentation in the instructions or booklet. The only place this is recorded is in GA state tax code. That should have been written in the booklet to match. That is the issue. 

See this community thread for related information.   Helpful TurboTax Articles: What if I can't import my 1099? How can I fix my 1099 import issue? How do I import my 1099s? How do I enter a large number of stock transactions in TurboTax? If you received a "Success" message but your data hasn't appeared in TurboTax, it is likely due to recent browser security updates regarding Local Network Access.   To fix this you need to allow TurboTax to securely retrieve your data through your browser settings: Locate the View Site Information icon (the "tune" or "lock" icon) on the far left of your address bar, just before the URL. Find Local Network Access in the dropdown menu. Toggle the switch to ON. Refresh the page and attempt your import again. What do I do when my data isn't imported into TurboTax Desktop even though it says successful import in my browser? If permissions aren't the issue, one of the following factors may be at play: Brokerage Delays: While most forms arrive by January 31, many brokerages delay Consolidated 1099s (like the 1099-B) until mid-February due to complex reporting requirements. Availability: Your brokerage must specifically "release" the import file to TurboTax. If it isn’t ready, we recommend checking back. Connection Blocks: Active VPNs or aggressive Anti-Virus software can occasionally block the import feature between your bank and TurboTax. Try disabling them temporarily or switching to a different browser.  

To access the return, you may use the same account and user ID that you used when you prepared it. One of the most common reasons your return is missing is that it was filed under a different user ID. To locate your 2025 return in your online account, try these:   Sign in to your TurboTax account using the exact user ID you used to file. Go to the Tax Home tab, start a new return by entering some basic personal info. This often "unlocks" the full menu. On the Tax Home screen, select your tax returns and documents. Click on the year 2025 and select Download/print return (PDF).   If the return is not there, use the TurboTax Recovery Tool, opening the link below: TurboTax Recovery Tool Also, you may consider to get one copy for the IRS record: IRS Transcript services for individuals