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Everyone's tax situation is different and the complexity of your tax situation, meaning the forms needed to file your return, determines if you qualify for the TurboTax Free Edition.   The TurboTax Free Edition is strictly limited to simple Form 1040 returns. If your return requires additional schedules to report specific types of income or to claim certain credits, the system will prompt you to upgrade to TurboTax Deluxe or higher.   Here are the most common reasons you would be required to upgrade to a paid version: Unemployment Income: If you received a 1099-G for unemployment benefits, this is no longer covered under the Free Edition for the 2025 tax year. Itemized Deductions: If you are claiming deductions for mortgage interest, property taxes, or large charitable contributions on Schedule A instead of taking the standard deduction. Investment Income: Reporting stock sales, cryptocurrency transactions, or rental property income. Self-Employment/Gig Work: If you have 1099-NEC or 1099-K income and need to deduct business expenses on Schedule C. Education Credits: Claiming the American Opportunity Tax Credit or Lifetime Learning Credit (Form 8863). To see if you have forms that are not included in the free edition: Sign in to your TurboTax Online account. Select Tax Tools from the left menu and then click Tools. Click on View Tax Summary. Look for Schedules 1, 2, or 3. If any of these are present (other than for the Student Loan Interest deduction or the EITC/Child Tax Credit), an upgrade is required. If you want to start over to remove an accidental entry:  Select Tax Tools  Clear and Start Over  This will erase all data entered so far Student Loan Interest (Form 1098-E) is technically an "Adjustment to Income" (an Above-the-Line deduction). While it is a common and simple form, TurboTax's commercial "Free Edition" is restricted to Form 1040 only with no additional schedules.   Even though you are taking the Standard Deduction, Student Loan Interest is reported on Schedule 1. As soon as the software detects a need for Schedule 1 (for student loans, unemployment, or self-employment), it triggers an upgrade to Deluxe.   As long as you haven't done the upgrade, you can go back to the question, "Did you pay student loan interest?", and say no, you will not need Schedule 1. The software won't prompt you to upgrade—but you will lose that deduction.

It depends on which state you are filing. The handling is to add them some places and list separately in others. If you only have one line, the last landlord with the total paid and keep your paperwork  It would be best for you to reply with which state are you filing, so you can be sure.

Discovered that using a dummy tax id of all 9s (saving tax return to the cloud may not be secure) will cause Schedule 1-A and the associated senior tax deduction to not appear, even if age is correct.  

Guys, I'm on the line waiting for tech support right now.  If this fails, I'm done with TT...been a fun 10 years, but somehow, they started to suck.  Going to apply for a refund will...will post that process as soon as I figure it out.

In the Community, we don't have access to your private tax data or account details.   To get a definitive answer on why the advance didn't deposit—and to make sure that Credit Builder is removed if you didn't intend to buy it—our phone specialists are the only team with the secure access to fix this. I want to make sure you're taken care of, so please use the link below to get to someone who can see your specific account.     Here is a link to contact  Turbo Tax Customer Service.

same issue on premier version desktop .  No pen, no trash can, nothing can be done here except "add another 1099-R, or "continue". Software version Premier, updated as of today, 01/30/2026. Please help!

Got the same error on Monday Jan 26. It originally said that the error would be fixed on Feb 6. It’s good to see that now they promise to fix it as soon as Jan 31. But I still think we deserve at least a partial refund for the delay due to a turbotax issue.   BTW I am really disappointed in customer support: the ‘expert’ who called me back regarding this issue was absolutely incompetent and unable to provide me with any information, resulting in 30 minutes of my precious time completely wasted…

I didn't try to print the whole return PDF,  just the K-1 PDF (5 pages) through FORMS.  Used 'Open Form', typed in K-1 so I was viewing just that form.  In the print selection/preview pop-up, i was just viewing that form.   Have you tried uninstall/reinstall Adobe?   @nelsonquotes