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This is the U.S. TurboTax support community. Please post your question about Canadian taxes in the Canada TurboTax support community. If you phone TurboTax about your problem, if you are asked why you are calling, do not use the word "refund" unless you are talking to a live person. Say that you have a billing issue.  

Here's how I fixed enrollment status for my high school kids.   https://ttlc.intuit.com/community/taxes/discussion/re-i-am-trying-to-file-my-taxes-and-have-this-error-message-person-on-return-worksheet-enrollment/01/3825577#M1422738    

Please clarify. What form do you have that needs fixing? You can navigate back to where you entered the information that generated the problem form and update your entries if needed.   If you need to delete a form, see this help article and below for the steps in TurboTax Online:    Open or continue your return. On Tax Home, select Start, Continue, or Pick up where you left off to enter your return. In the left menu, select Tax Tools and then Tools. In the pop-up window Tool Center, choose Delete a form. (Look for any form or worksheet relating to Medical expenses.) Select Delete next to the form, schedule, and worksheet in the list and follow the instructions.   Here in the Community, other users, Expert users, and TurboTax Experts answer users' questions about using TurboTax. If you have a specific question about a form, post it and someone can answer.  

@ toth.ryan.c wrote: I was going through the steps to file and took the option to have the "Expert Final Review". The app gave me the option to have someone call me, text me, or skip for now. I chose to skip for now because I didn't have the time to talk with someone right then. I now have the time, but I'm having trouble figuring out how I get ahold of someone. Anytime I do a search for the expert review, it comes up with the full service stuff for $200-$300 which isn't what I'm looking for. How do I get the review that I paid for?   If it were me, I'd start with the Final Review tab in the left menu column.  Have it check your return.  If it doesn't find anything wrong, see if it asks you if you want a final review by an expert.   If it doesn't ask at that point, continue forward to the FILE section to see if that offer screen is again encountered along the way.

In TurboTax Online, you won’t find a specific box labeled "Schedule E, Line 11" during the interview. Instead, Line 11 (Management Fees) is populated by the information you enter in the Expenses section for your rental property.   How to find it in the interview Go to Federal > Wages & Income. Find Rentals and Royalties and select Edit/Add. Click Edit next to the specific property you are working on. Scroll down to the Expenses section and select Management Fees. Enter the total amount you paid to a property manager or management company for the year. This amount will automatically flow to Line 11 on your final Schedule E.  

Is the IRA/SEP/SIMPLE box checked on the 1099-R, and is it checked in TurboTax? Were you over 70½ years old at the end of 2025? Both of those conditions must be true for the QCD question to be asked. Then you must continue through all of the questions in TurboTax after you enter the 1099-R, and after you have finished entering all of your 1099-Rs. When you do get to the question, it does not say "QCD." It asks whether you "transferred all or part of this money directly to charity." You will not see the term QCD until after you have finished entering it.  

The program has been selecting the larger of sales tax or state and local taxes unless you directed it to choose one or the other. However, you won't necessarily see the result from the input screens or the summary screen.   In TurboTax Online: Go to Tax Tools > Tools > View Tax Summary > Preview my 1040.  Look at Schedule A, Line 5. This section will show you which taxes are being deducted.   See this TurboTax tips article for more information about Schedule A and itemizing your deductions.  

If you haven't paid yet, follow these steps to remove the state entirely: Sign In to your TurboTax account and open your return. Select State Taxes from the left-hand navigation menu. On the Status of your state returns screen, you will see a list of the states you've started. Select the Trash Can icon (or the Delete link) next to the state you want to remove. Answer Yes to confirm the deletion.   Filing Only Federal - You can e-file your Federal return and simply skip the State filing. Go to the File section. Continue through the screens until you reach "Just one more step" or "Let's get ready to file." You will see a list of your returns (e.g., Federal, California). Look for a button or link that says "I want to file my state later" or simply uncheck the box next to the state return. Proceed to e-file only the Federal return  

Here is how you can enter your Illinois 529 contributions.   Navigate to the Illinois section of TurboTax (State Taxes > Illinois) Continue through the interview until you arrive at the screen Here's the income that Illinois handles differently Expand Education Start or Revisit College savings and prepaid tuition plan contributions Enter the information from the 529 contribution Here is some more information on deducting 529 contributions: 529 Plans and Taxes: Deductions, Tax-Free Withdrawals & More

Having the same(?) issue attempting to purchase a TurboTax Desktop product. Tried different browsers and credit cards.  Keep getting "We are sorry, we are having trouble authorizing your credit card. Please verify your billing address, card number and CW and try again."   Maybe a temporary issue with the processor?  If so, the error message is poor.

If you actually open up the tax return in TTD, It will show the various categories that are adding up to the expenses at the bottom. The usefulness of the forms and ability to follow though the forms itself; is worth its weight in Gold.  

If You Used TurboTax Online Once a return is e-filed and accepted, it is stored in your TurboTax account.  Sign in to your TurboTax account using the exact same User ID you used for filing. On the Tax Home screen, scroll down to the section titled "Your tax returns & documents". Select 2025 and then click Download/print return (PDF). If the return is locked or you only see an "Add a State" option: Click Add a State (this is a workaround to reopen the return interview without actually adding a state). Once inside, select Tax Tools from the left menu, then Print Center. Select Print, save or preview this year's return and choose your preferred PDF option (e.g., "Just my tax return" or "include government and TurboTax worksheets").  

I hit the same bug.  The solution is to: - switch to forms mode - delete the "tax summary" form   You will then be able to go through the filing steps again.  The file should transmit.   May the force be with you...