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5 hours ago
If you are unable to complete the filing process due to a message stating "We have hit a snag", please continue to check back as many sections are currently being updated.
Some of TurboTax fo...
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If you are unable to complete the filing process due to a message stating "We have hit a snag", please continue to check back as many sections are currently being updated.
Some of TurboTax forms and features may not be ready because they are awaiting finalization from the IRS or certain state Departments of Revenue. Some of the new tax laws require existing software to be revised or new tax forms to be finalized.
Some of our customers are experiencing issues when trying to file and pay with their refund. We are investigating this issue. However, if you would prefer to file now, you can do so by switching to pay your TurboTax fees with a credit card instead of using the pay with my refund option by following these steps.
There were many significant new tax laws passed this year.
TurboTax Online updates for new tax laws and other features, but they are done automatically in your web browser. You do not have to manually update like in TurboTax desktop software.
Try some of the steps below:
Go out of your program, close your browser and go back in.
Clear your cache and cookies.
Try a different Web Browser.
For further instructions on how to clear cache and delete cookies, please see the links below:
Click here for How to clear your cache.
Click here for How do I delete cookies?
If TurboTax is not letting you continue on to e-file, here are a few additional things you can try:
Log out of your TurboTax program, close the browser completely and then log back in.
Temporarily turn off your firewall or anti-virus software that may block the transmission.
If you are logged in multiple times on different computers, make sure you are only logged in in one place.
Try using a different browser.
Make sure you have a stable internet connection.
Restart your computer in case there are lingering software conflicts.
Try using an incognito or private window to sign in to bypass any cached issues.
Make sure you have run all updates if you are using a desktop version of TurboTax. To do this, you can click on "Online" in the black bar across your TurboTax screen and select "Check for Updates".
Also, you may have a temporary server issue, so try back at a later time to see if you can move forward.
Please return to Community if you have any additional information or questions and we would be happy to help.
5 hours ago
Last year, after weeks of brain damage, I discovered that the problem was that my broker (Northwestern Mutual) hadn't loaded the information properly until pretty late in the tax season.
5 hours ago
@demens13 Have identical situation to yours. Researching if RSU vests post moving out of NYC need to pay NYC taxes (like following NYS allocation and workday fraction) IT.360.1 (Change of re...
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@demens13 Have identical situation to yours. Researching if RSU vests post moving out of NYC need to pay NYC taxes (like following NYS allocation and workday fraction) IT.360.1 (Change of residence form for moving out of NYC) directions seems to indicate post moving out RSU vests are not taxed for NYC. Your comment "don't forget to actually include the real income from your stock comp as part of your nyc wages." seem to suggest otherwise. Can you clarify? Also were you able to successfully efile with @nivin hack posted on March 3, 2022 5:22 PM? https://ttlc.intuit.com/community/state-taxes/discussion/what-does-the-form-203-f-mean/00/1404869/page/2 Thanks
5 hours ago
You need to go through your Michigan return and there is a question that asks if you for the cities where you live and work. You will need to unmark any entries there and make sure that for the citi...
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You need to go through your Michigan return and there is a question that asks if you for the cities where you live and work. You will need to unmark any entries there and make sure that for the cities you have no entry.
5 hours ago
No.
You cannot change or add anything on the return that you just e-filed, nor can you stop it. It is too late, just like when you put an envelope in a US mailbox on the corner. The IRS does not ...
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No.
You cannot change or add anything on the return that you just e-filed, nor can you stop it. It is too late, just like when you put an envelope in a US mailbox on the corner. The IRS does not allow you to take it back.
If you left out a W-2, a 1099G, or a dependent, or a 1099 etc…DO NOT change your return while it is “pending.” The changes will go nowhere.
Now you have to wait until the IRS either rejects or accepts your return. If your return is rejected, you will be able to go into your account and make the necessary changes to your tax return and re-submit your return.
If the IRS accepts your return, however, then you have to wait longer until it has been fully processed and you have received your refund. THEN you can prepare an amended tax return and e-file or mail it in. You have to be able to work from that return exactly the way it was when it was e-filed originally. You will need to use a form called a 1040X.
Meanwhile, DO NOT go in and start changing anything on your return in the system, or you will make a mess for yourself. Sit tight and wait until you see what the IRS does with the return you just e-filed
The Form 1040X you need becomes available in late February, But wait until your return has been processed.
5 hours ago
I think I found my mistake. I was entering my social security income and that was wrong. Quarters 1 thru 3 should not have social security income and only the 4th quarter would show my entire 2025 i...
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I think I found my mistake. I was entering my social security income and that was wrong. Quarters 1 thru 3 should not have social security income and only the 4th quarter would show my entire 2025 income. Form 2210 does show the tax payment I made during the 4th quarter. No penaly on 1040.
5 hours ago
Yes. If you are referring to your son's business address, you can use your home address.
The payer's address (museum) is entered when completing the entries for Form 1099-NEC.
5 hours ago
Sorry, TurboTax does not get involved with price matching.
5 hours ago
Your question is posting from online TurboTax. Did you accidentally use online instead of the desktop software you paid for?
We see people get confused and they keep logging in to online soft...
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Your question is posting from online TurboTax. Did you accidentally use online instead of the desktop software you paid for?
We see people get confused and they keep logging in to online software which will require them to pay at the end. You need to use the desktop software. One way to tell if you are using the right software---your tool bar. Online software has the toolbar in a black vertical column on the left side of the screen. Desktop software has the tools up on the top of your TT screen.
You appear to be posting from online software instead of the desktop download software that the license code is for. If you are using online, you are using the wrong program. You need to switch to the desktop software to get what you paid for. You have to download it, update it and open it up from your own hard drive to use it.
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129
5 hours ago
I am using the 2025 filing page and have gone under the Deduction pages but it is only showing a deduction of $33,500 for my husband and myself. I am the only one over 65. There is no Tools tab on th...
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I am using the 2025 filing page and have gone under the Deduction pages but it is only showing a deduction of $33,500 for my husband and myself. I am the only one over 65. There is no Tools tab on the left to look up Schedule 1-A. It just is not giving me the $6,000 Senior deduction. At this point i am ready to try my luck with another company. I have used Turbo Tax for years and will think about researching other companies. I have always trusted TurboTax but this year I have lost faith. And I can’t seem to talk to anyone without having to pay for the service when I feel like this is a TurboTax system issue
5 hours ago
If you were under age 59½ at the time of the distribution, code 1 is correct. If you were not under age 59½ at the time of the distribution, code 12 is the code for line 2 of Form 5329 to indicat...
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If you were under age 59½ at the time of the distribution, code 1 is correct. If you were not under age 59½ at the time of the distribution, code 12 is the code for line 2 of Form 5329 to indicate that you were over age 59½ despite the code 1 in box 7 of the Form 1099-R. You handle this in TurboTax by entering the amount in the exception box labeled Incorrect Early Distributions.
5 hours ago
IRS Letter 12C generally requires documentation that verifies your income and federal tax withholding to process your tax return, most commonly W-2s, 1099s, and Form 8962/1095-A (if claiming health i...
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IRS Letter 12C generally requires documentation that verifies your income and federal tax withholding to process your tax return, most commonly W-2s, 1099s, and Form 8962/1095-A (if claiming health insurance credits).
Copies of pay stubs, bank statements, or other forms that directly support the income amounts reported on your tax return should be included when responding to a Letter 12-C.
Click here for I got a 12C letter from the IRS (Form 8962).
Click here for Understanding your Letter 12C
Please return to Community if you have any additional information or questions and we would be happy to help.
5 hours ago
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5 hours ago
Same experience. I saw the "allow access" and thought no way. You can restore permissions for this website to talk to Turbotax by doing this: Chrome Settings: Go to Settings > Privacy and secu...
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Same experience. I saw the "allow access" and thought no way. You can restore permissions for this website to talk to Turbotax by doing this: Chrome Settings: Go to Settings > Privacy and security > Site Settings > Additional Permissions > Local network access and allow the site.
5 hours ago
The $6,000 Enhanced Deduction for Seniors is reported on IRS Schedule 1-A Part V lines 31 through 37. The additional deduction is automatically included in your tax return when you complete the perso...
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The $6,000 Enhanced Deduction for Seniors is reported on IRS Schedule 1-A Part V lines 31 through 37. The additional deduction is automatically included in your tax return when you complete the personal information section of TurboTax and enter your date of birth and filing status. There are other qualifications. See here.
Deduction for Seniors
New deduction: Effective for 2025 through 2028, individuals who are age 65 and older may claim an additional deduction of $6,000. This new deduction is in addition to the current additional standard deduction for seniors under existing law.
The $6,000 senior deduction is per eligible individual (i.e., $12,000 total for a married couple where both spouses qualify).
Deduction phases out for taxpayers with modified adjusted gross income over $75,000 ($150,000 for joint filers).
Qualifying taxpayers: To qualify for the additional deduction, a taxpayer must attain age 65 on or before the last day of the taxable year.
Taxpayer eligibility: Deduction is available for both itemizing and non-itemizing taxpayers.
Taxpayers must:
include the Social Security Number of the qualifying individual(s) on the return, and
file jointly if married, to claim the deduction.
The total of IRS Schedule 1-A may be found on line 13b of the IRS form 1040.
In TurboTax Online, you may view the IRS form 1040 by selecting Tax Tools, then Tools, then View Tax Summary down the left side of the screen.
You may also print or view your full tax returns prior to filing after you have paid for the software.
View the entries down the left side of the screen at Tax Tools.
Select Print Center.
Select Print, save or preview this year's return.
In TurboTax Desktop, select FORMS in the upper right hand corner of the screen.
5 hours ago
Your income and tax withheld are entered in the federal software and flow to the state software. Did you enter W-2(s) in the federal software? Did you enter information from W-2 boxes 15, 16, and ...
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Your income and tax withheld are entered in the federal software and flow to the state software. Did you enter W-2(s) in the federal software? Did you enter information from W-2 boxes 15, 16, and 17? Those boxes show the state income and state tax withheld.
You do not enter federal tax withheld on your state tax return.
5 hours ago
@ randeincc also asked: "Where do I enter my tax credit carryover from last year?" What does that refer to? Do you mean an overpayment? Did you have an overpayment of Federal taxes last y...
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@ randeincc also asked: "Where do I enter my tax credit carryover from last year?" What does that refer to? Do you mean an overpayment? Did you have an overpayment of Federal taxes last year and elected to "apply" part or all of it to your 2025 taxes? If so, you will see a place to enter an applied overpayment in that same section that @ DoninGA provided steps to. It's a different subtopic in that section, however; i.e., it's separate from the quarterly estimated taxes section. So find the subtopic line that indicates an overpayment from last year and click Start. Or does "tax credit carryover" refer to some other type of credit carryover from last year, such as a Foreign Tax Credit carryover?
5 hours ago
When I go to print my tax forms, the form selection menu comes up but to print selections show up on the bottom below the message concerning state forms not being available yet.  No pritn select...
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When I go to print my tax forms, the form selection menu comes up but to print selections show up on the bottom below the message concerning state forms not being available yet.  No pritn selection below the note about state forms not avilable
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