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Thanks for your efforts, but still no.  I'm in massachusetts.  I've deleted the state return and have entered the 1099G withholding in the personal info - etc section.  Turbutax still chokes on the 1099G with a taxable amount of $0

A very likely scenario is the State and Local Income Taxes.  In previous years, this was capped at $10,000. The new 2025 Tax Law (OBBBA) raised this cap to $40,000.Follow these steps to get a preview of the Schedule A amount:  Inside your return, look at the Left Black Menu Bar. Click "Tax Tools" (it will expand), then click "Tools". In the pop-up window, select "View Tax Summary". Now, look back at the Left Menu Bar. It has changed. Click the new option "Preview my 1040". Scroll down past the main 1040 form. Look for "Schedule A (Itemized Deductions)".

Please clarify. What is the wording in the error message you are seeing? Typically when TurboTax directs the user back to a section, it is either a suggestion to "Check this entry" because it wasn't what the program expected, or it gives instructions to fix a particular entry and states the reason. For Social Security, if you entered a smaller amount than last year, the program might prompt you to review the entry.   Sometimes the program seems to be stuck in a loop. To resolve that issue, , try clearing your browser cache/cookies , logging out of TurboTax, restarting your device, and logging back in.    

To import a W-2 into TurboTax, you generally do not need an "OFX" file. You will need the Employer Identification Number (EIN) from Box B.   You may also be able to log into your employer’s payroll to see if they offer a direct digital export to TurboTax.   To Import in TurboTax: Go to Wages & Income under Federal Taxes Select Start/Update next to "W-2". Enter the EIN from your form W-2. If your employer is a partner, TurboTax will prompt you to enter the 16-character import code or prompt you to log in to your employer's portal.   See also: How do I import or enter my W-2?   Please return to Community if you have any additional information or questions and we would be happy to help.

TurboTax has not released information about cryptocurrency reporting.   However, at the present time, 1099-DA transactions may be uploaded from a PDF which was converted from your CSV file.    In TurboTax Online Premium, follow these steps:         Down the left side of the screen, click Federal. Down the left side of the screen, click Wages & Income. Scroll down to Investments and Savings and click the down arrow to the right. Click Start / Revisit to the right of Stocks, Cryptocurrency, Mutual Funds, Bonds, Other. Click Add investments. At the screen Let's find your account, click Enter a different way. At the screen How do you want to add your docs?, click Upload.  Click Continue. At the screen Upload your documents, upload a PDF file. At the screen Let's finish pulling in your investment income, click Review. At the screen Let's get started typing in your digital asset, enter the information.  Continue. At the screen Review your XXX sales, check the box to the left of Description to invoke Bulk Edit. To edit individual lines, click the pencil ikon to the right. Select response for How did you receive this investment?  Click Continue. At the screen Let us know if any of these situations apply, enter information.  Click Continue. At the present time, such transactions may be entered manually, either on a one-by-one basis or by sales section totals.  At the screen How do you want to add your docs?, select Type it in myself.   @cagalli0202   

@ kellywacker1  ADDENDUM: I left a full answer above about how you can still efile, but here's an additional thought:    Since you don't know who claimed the dependent (assuming the Ex didn't), could the dependent have filed their own return and said no one else could claim them?   We see that commonly for older teenagers and college students who mistakenly claim themselves.  So if that's a possibility, ask the daughter.   If that's what happened, the daughter will need to amend her return to "unclaim" herself.

To deduct your personal traditional IRA contributions in TurboTax Online when you have 1099-NEC income and no employer retirement contributions, go to the Deductions & Credits section. Look for the category called Retirement and Investments or IRA Contributions. Enter your traditional IRA contributions there. TurboTax will evaluate your eligibility for the deduction based on your income and filing status. This deduction can reduce your taxable income even if you are self-employed and pay your own retirement contributions.

You don't include their income on your return. It would only go on their return if they are required to file one.  To file a separate return for your dependent you need to set up a new account.  Online is only good for one return per account.     You can start another return in TurboTax Online by: Logging out if you are in your account Choose what TurboTax Online product you want to use for the second return Create your account screen Set up a new login for the second return Start working on the new return Be sure on their return they check the box that says they can be claimed on someone else’s return.  If their only income is W2 and under 15,750 they do not have to file a return except to get back any withholding taken out.   Filing requirements for a dependent https://ttlc.intuit.com/community/children-dependents/help/do-i-need-to-file-my-own-taxes-if-i-m-a-dependent/00/26111

You should still be able to efile your return if you (if you are the Primary Taxpayer on the return) get and use an IP PIN.  The dependent does not need to get/use an IP PIN for your efiling purpose unless they already have one.  You may want to consider getting one for the dependent at some point, however, since you don't know who claimed her (if the Ex insists he did not.)   I'm not sure the steps you'd have to take to get one for the dependent, but in terms of you efiling your return right now, the dependent does not need one right now.  Only the primary taxpayer on the return would need to use one to be able to efile this return in this circumstance.    Here's what the IRS says:   Starting last year "the IRS will accept Forms 1040, 1040-NR and 1040-SS even if a dependent has already been claimed on a previously filed return as long as the primary taxpayer on the second return includes a valid Identity Protection Personal Identification Number (IP PIN). This change will reduce the time for the agency to receive the tax return and accelerate the issuance of tax refunds for those with duplicate dependent returns. In previous years, the second tax return had to be filed by paper."   "In the scenario where the dependent has already been claimed on another tax return, the IP PIN provides an important new option. The taxpayer listed first on an e-filed tax return claiming dependents can provide their current year IP PIN when they file. If they do, the return will still be accepted. The spouse (if married filing jointly) and the dependents on the tax return don’t need to provide an IP PIN if they don’t have one."   IRS Source: https://www.irs.gov/newsroom/irs-takes-steps-to-help-prevent-refund-delays-by-accepting-duplicate-de...

The Premium Tax Credit (PTC) helps pay for health insurance purchased through the Health Insurance Marketplace for eligible family members. Your tax family for PTC purposes includes yourself, your spouse if filing jointly, and any dependents you claim on your tax return. If your 24-year-old son files his own tax return and is not claimed as your dependent, he is considered separate from your tax family. Therefore, you generally can't claim the PTC for his Marketplace coverage premiums.   For the husband and wife filing jointly: They claim the Premium Tax Credit (PTC) together on their joint tax return. They use Form 8962 to reconcile any advance premium tax credit payments with their actual credit based on household income and family size. For the adult child filing separately: The adult child claims their own PTC on their individual tax return. They must use their own Form 1095-A from the Marketplace that shows their health coverage and any advance payments received. If the adult child is covered under the parents' Marketplace plan, the total premiums and credit amounts reported on the parents' Form 1095-A must be allocated between the parents' and child's tax returns based on their share of coverage costs. Tools like the tax credit calculator on HealthCare.gov can help determine the appropriate allocations. Each filer completes Form 8962 for their portion of the premium amounts and credits to properly claim and reconcile the PTC.

Please see the steps in this help article if  you have Expert Assist on your account, you never used it, and would like to remove it.    If you have specific questions about your return, you can post them here in the Community and another user, a superuser or an Intuit Expert can post a response.