turbotax icon
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

All Posts

Had the same problem.  Found my 2024 tax file on my hard drive with its .tax2024 extension and copied it to my Windows 11 desktop.  When I opened up Turbo Tax again, this time the file was recognized... See more...
Had the same problem.  Found my 2024 tax file on my hard drive with its .tax2024 extension and copied it to my Windows 11 desktop.  When I opened up Turbo Tax again, this time the file was recognized and I was able to import my old data.
Only 1099-INT and 1099-DIV work for investment type, the other three investment options give the same error. Using Deluxe.
Are you saying that there is State and Federal tax reported on your 1099-R? State tax would be in Box 14 and Federal tax would be in box 4.   Are you having issues getting those amounts entered... See more...
Are you saying that there is State and Federal tax reported on your 1099-R? State tax would be in Box 14 and Federal tax would be in box 4.   Are you having issues getting those amounts entered on the 1099-R input screen?  What kind of 1099-R is this? IRA, Roth IRA, 401(k) government pension, annuity or something else? 
Hi I just need help.
If you are using the TurboTax desktop editions and you have  qualifying dependents under the age of 18, after completing the return and in the File section of the program, you would have been asked i... See more...
If you are using the TurboTax desktop editions and you have  qualifying dependents under the age of 18, after completing the return and in the File section of the program, you would have been asked if you want to start a Trump Account. Did you see this screen in the File section?   You may have to delete the Form 4547 in Forms mode before the question is back available in the File section.
1-You can enter estimated local taxes you paid in the Federal section, under Deductions & Credits, Estimated Taxes, Estimates. There is a line in Estimates for Local Estimated Taxes for 2025.   2... See more...
1-You can enter estimated local taxes you paid in the Federal section, under Deductions & Credits, Estimated Taxes, Estimates. There is a line in Estimates for Local Estimated Taxes for 2025.   2-I am not able to test a Michigan return in Mac at this time. However, since the East Lansing return has to be printed and mailed, you could make any other needed edits directly on the form if needed. Contact the office of the East Lansing Tax Administrator with any questions about their form.   In order for us to troubleshoot this issue, you can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions for TurboTax Desktop users:   From the black bar at the top of your screen, select Online Click Send Tax File to Agent Click Send on the message that pops up TurboTax will create a "sanitized" copy of your return information with no personal info Post the full token number here in this thread   We will then be able to review your file to see what you are seeing, and we can determine what is going on in your return and provide you with a suggested resolution.  
You will need to log into your Healthcare.gov account. 
"Most likely box 1 or 2(a)" doesn't help.
I've investigated your experience and the screen that you see that says Check this Entry "Secretary of State file number must be entered" is informing the user that the number is  missing.  You shoul... See more...
I've investigated your experience and the screen that you see that says Check this Entry "Secretary of State file number must be entered" is informing the user that the number is  missing.  You should still be able to  e-file your return.     Make sure that you entered "other reason" on this screen:     If you can't e-file, please reply back.
Yes, if you select the options of "Do not e-file my federal amended return now, I’ll do it later" and "E-file my New York amended return now," TurboTax will only efile your New York amended return.  ... See more...
Yes, if you select the options of "Do not e-file my federal amended return now, I’ll do it later" and "E-file my New York amended return now," TurboTax will only efile your New York amended return.     @nirvanalangiou 
You can enter the date acquired and cost basis even though they are not entered on the form. You will see an option when you enter your sales proceeds and cost basis to indicate that the cost basis i... See more...
You can enter the date acquired and cost basis even though they are not entered on the form. You will see an option when you enter your sales proceeds and cost basis to indicate that the cost basis is wrong or missing on the Form 1099-B entry. Choose that option and you can enter the correct cost basis. Enter $0 for the 1099-B form entry cost basis, then choose the option I just mentioned to enter the correct cost basis. Enter the date acquired where requested in the Form 1099-B entry screen.   You will have to do some research to find the date acquired and cost of the investment you sold. You may have to ask for help from your broker for this. You can enter $0 for the cost basis if you can't determine an accurate number for that. For the date acquired, you can pick an estimated date either less than one year from the sale date (short-term sale) or a date more than one year from the sale date (long-term sale), depending on whether you held the investment for a year or more.   You enter investment sales in the Wages and Income section of TurboTax, then Investment Income, then Stocks, cryptocurrency, Mutual Funds, Bonds, etc... Choose Stock, Bonds, Mutual Funds as the type of investment you want to enter. You'll come to a screen where you can enter in your sales proceeds and cost basis.  
Do not recognize and don't know why they are there is the issue. Some possibilities: pensions - could be using the simplified method - calculating the box 2a taxable amount for you rollover -... See more...
Do not recognize and don't know why they are there is the issue. Some possibilities: pensions - could be using the simplified method - calculating the box 2a taxable amount for you rollover -you may have rolled over money from an IRA or 401k qualified charitable distribution -you may have indicated some money went from RIA to charity. error in importing the forms/ typing it in - double check the actual entries against the forms error in answering questions after entry You can look at each 1099-R inside the program by viewing your forms.  Compare the forms in your hand to the forms inside the program. Ask yourself these questions: Did you really rollover IRA amounts taken from traditional? Does line 1 show your actual traditional IRA distribution? Were any of the pensions missing the taxable amount in box 2a? Does line 22 look correct or missing  income or ? Box 37 and 38 are federal and state tax withheld, those numbers should match your forms exactly. Line 44 is the RMD for 2025. If you are old enough to have an RMD, it is listed. If you are using the desktop program,  in forms mode, you can right click and data source to see where numbers are coming from on those 1099-R forms.    To print or view  your forms, including all worksheets: In desktop, switch to Forms Mode.  For online: On the left side, select  Tax Tools Select Print center Select Print, save or preview this year's return If you have not paid, select pay now.
No.  Line 9b on form 8960 consists of "State, Local and Foreign income tax".  Property taxes are definitely not included in that amount.     If you didn't pay any foreign income tax then schedule... See more...
No.  Line 9b on form 8960 consists of "State, Local and Foreign income tax".  Property taxes are definitely not included in that amount.     If you didn't pay any foreign income tax then schedule A line 5a is it.
Make sure you have entered your 1099-R in the federal section and your birthdate and MD address are entered in the Personal Info section.   After you enter it, you will get a follow-up question, see ... See more...
Make sure you have entered your 1099-R in the federal section and your birthdate and MD address are entered in the Personal Info section.   After you enter it, you will get a follow-up question, see below.   Marking the Active or reserve military retirement box will exclude the income on your MD return.       For MD:  Military retirement income, including death benefits, up to $12,500 received by a qualifying individual during the year who is under age 55, or up to $20,000 if age 55 or over.  To qualify, the taxpayer must have been a member of an active or reserve component of the Armed Forces of the United States, an active duty member of the commissioned corps of the Public Health Service, the National Oceanic and Atmospheric Administration, or the Coast and Geodetic Survey, a member of the Maryland National Guard or the member’s surviving spouse or ex-spouse.     [Edited 03/02/2025 |  2:12 pm PST]
OK expert.  My 1099-R doesn't have a box 16 - never has.  In the past TT complained but eventually let me file.  No longer.  What do I do?  
Yeah - super frustrating! Agreed that it's a software issue and sad they are not helping this particular group of taxpayers get the funds they are entitled to with their tax return!
You have to put in your 1099Q even if you used all the distributions for education expenses because Turbo Tax calculates a running basis with all variables including education credits. Last year I fo... See more...
You have to put in your 1099Q even if you used all the distributions for education expenses because Turbo Tax calculates a running basis with all variables including education credits. Last year I forgot to consider the education credit for one of my sons and the distributions I took ended up being more than allowed because of credit (you can’t double dip). I didn’t take more than expenses, but after the credit, the access ended up being taxable. He didn’t have to pay a penalty, but he had to pay the tax. If you don’t input your 1099Q, you’d have to keep a manual basis, and the calculation is ridiculous. When I first started taking distributions for my son, I was told I didn’t need to input 1099Q. To get his basis I had to go back several years to figure out the basis. There is a worksheet in Pub 970. Please stop telling people they don’t need to input their 1099Q because you do to get your basis & pay tax if you take the credit over distribution. Credits are usually the better option. 
No difference is noted between state and federal taxes on my 1099R.  There is no option on your online form for that.  If I leave the fields blank, TurboTax just keeps sending me in circles.  What am... See more...
No difference is noted between state and federal taxes on my 1099R.  There is no option on your online form for that.  If I leave the fields blank, TurboTax just keeps sending me in circles.  What am I doing wrong?
I was able to locate the form in TurboTax by going to the Forms section in the top‑right corner of the program. However, when I attempted to enter the information required in Parts 1, 2, 3, and 4, th... See more...
I was able to locate the form in TurboTax by going to the Forms section in the top‑right corner of the program. However, when I attempted to enter the information required in Parts 1, 2, 3, and 4, the system would not allow me to input anything. Because of this, I do not feel comfortable submitting my tax return knowing that this form has not been fully completed. Can you please advise a solution on how to solve this situation. 
And you can not use a checking account, unless the checking account is inside your IRA.   A QCD has to go directly from the IRA to the charity.   If the IRA sends the check to you it has to be made o... See more...
And you can not use a checking account, unless the checking account is inside your IRA.   A QCD has to go directly from the IRA to the charity.   If the IRA sends the check to you it has to be made out to the charity.  Then you mail that check to the charity.   I do all my QCD from Vanguard that way.    You only enter it from the 1099R.