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April 14, 2025
8:09 PM
You need your 2023 AGI to efile 2024. The AGI is on 2023 1040 or 1040SR line 11. If you filed a Joint return you use the same AGI for each spouse. How to find the AGI. https://ttlc.intuit.com/com...
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You need your 2023 AGI to efile 2024. The AGI is on 2023 1040 or 1040SR line 11. If you filed a Joint return you use the same AGI for each spouse. How to find the AGI. https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947 If you didn't file 2023 or filed it later in the year or mailed it, then try entering 0 for the AGI. If that doesn't work you will have to print and mail your return. Or request a transcript from the IRS https://www.irs.gov/individuals/get-transcript
April 14, 2025
8:09 PM
I added an incorrect value to the note and cannot find where to edit it in TurboTax but see it in my final filing review PDF
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April 14, 2025
8:08 PM
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April 14, 2025
8:08 PM
Posting a final update here about my experience with Turbotax's activation mayhem this year. Our family has 3 Macbooks that run Turbotax on, and this year mine ate up 3 of the 5 machine license a...
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Posting a final update here about my experience with Turbotax's activation mayhem this year. Our family has 3 Macbooks that run Turbotax on, and this year mine ate up 3 of the 5 machine license activations (Turbotax kept thinking it was a new machine, as discussed earlier), our daughter's computer behaved normally, and the last one ate up 2 activations, the 2nd activation happening right after our son-in-law updated Turbotax as he was just about to hit the button to file his taxes. That locked him out of Turbotax and he couldn't file. I spent the next hour and a half on the phone with various Turbotax customer support people who had no idea about the problem, the first even insisting that there's no machine activation limit and that I must have filed 5 federal returns so they can't help me (no, and that isn't even remotely related to the computer activation problem I explained). She put me on hold a couple times, managing to hang up on me once, but to her credit she called back, then said she'd have to put me through to her supervisor, who I spoke with for about 20 seconds, before he put me on hold to check something, also hung up on me, and never called me back. After waiting 15 minutes for the call that never came, I called in again and reached a very helpful woman who explained to me that she didn't have the info to connect me to who I was speaking with before, so we'd have to start all over again. I explained what was going on with activations, pointed her to this support thread, and to my surprise, she looked at it, understood what I was saying and agreed that there was a technical problem. She searched for a solution for probably 20 minutes before she said "I don't see any way to really fix the problem, and I have no way to get any information to the development team about this, but I'll issue you a new license that should get you past your tax filing at least." She issued the new license, and my son-in-law was able to activate on his computer and file. Once I had the new license, I decided to run the software update on my own version of Turbotax which was still activated on my machine. As soon as the update finished, Turbotax presented me with the activation screen again and told me 5/5 machines had been activated. This was the 4th activation on my laptop, which had not been updated or had any hardware changes since I installed Turbotax this year. At this point, only one computer on the original license was still working with the other 4 activations used up (but not matching the computers we'd activated on). This is a great example of how bad the bug is. I entered the new license on my machine and was able to activate a 2nd seat on that one to gain access again. I just filed a return and in the Turbotax survey, I selected "0 chance that I'll recommend the software to anyone," explained the reason, and included a link to this discussion. Will that make a difference? Probably not. Our family has been filing with Turbotax for over 10 years, but next year we're moving on unless this thread gets updated by someone on the product/development team indicating that the problem is being looked into and has been fixed. Again, I'm happy to work through it with someone on the team; I'm a software engineer, so I can give you some good feedback. I hope the problem gets resolved, but at least there are other tax solutions now. I don't know what more to say. There's no way I'm going through this grief again next year.
April 14, 2025
8:08 PM
Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, po...
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Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.
To call TurboTax customer support
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh
April 14, 2025
8:08 PM
Can you confirm that if I received an email from TurboTax saying that Colorado has accepted my return that I'm all done, I do not have to mail any other forms? Thanks!
April 14, 2025
8:08 PM
Nevada doesn't have an income tax, so you can report it as if you earned it in California, since you'll be taxed on your income from everywhere in California.
To avoid double-taxation, a cred...
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Nevada doesn't have an income tax, so you can report it as if you earned it in California, since you'll be taxed on your income from everywhere in California.
To avoid double-taxation, a credit for taxes to paid to other states is allowed. But, since Nevada doesn't have an income tax, that is not applicable.
April 14, 2025
8:08 PM
Doesn’t Let me finish my taxes
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April 14, 2025
8:08 PM
There is not a specific service code for educators, but please see How do I get my TurboTax affiliate partner discount? for possible discounts.
April 14, 2025
8:08 PM
You can try deleting Form 8880 but the credit may reappear if you qualify based on contributions reported on your W-2.
How to delete forms in TurboTax Online
How to delete forms in Turb...
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You can try deleting Form 8880 but the credit may reappear if you qualify based on contributions reported on your W-2.
How to delete forms in TurboTax Online
How to delete forms in TurboTax Desktop
April 14, 2025
8:07 PM
My partnership LLC incurred a loss in CY2021 and CY2022. I was not aware that this loss could be deducted in CY2023. Should I do an amended 1040X or should I claim losses in CY2024. Schedule 1 to ...
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My partnership LLC incurred a loss in CY2021 and CY2022. I was not aware that this loss could be deducted in CY2023. Should I do an amended 1040X or should I claim losses in CY2024. Schedule 1 to claim this loss does not have columns for prior years to reflect these losses. How do I show this in Turbotax?
April 14, 2025
8:07 PM
Did you ever get the answer to your question? I’ve been trying to find the same information on the Internet as well
April 14, 2025
8:07 PM
Because Intuit is such a bum. They are either scared of lawsuits or don't have the balls
April 14, 2025
8:07 PM
My daughter filed her taxes with TurboTax Online for free and wasn't going to get a refund nor owe taxes. Then she found an unemployment 1099-G. When she tried to amend her online return, it said she...
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My daughter filed her taxes with TurboTax Online for free and wasn't going to get a refund nor owe taxes. Then she found an unemployment 1099-G. When she tried to amend her online return, it said she had to upgrade to Deluxe. We uploaded her return from online into the family's Deluxe version and added the new form. She'll now get a refund, but when we "filed", the system didn't ask for the banking information, nor did we get a notice that the filing was successful. How can we move ahead?
April 14, 2025
8:07 PM
Trick the software by telling the software you were a student in 2024 and you will be disqualified for the saver credit. Or if you want the credit:
-Use this IRS site for other ways to fil...
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Trick the software by telling the software you were a student in 2024 and you will be disqualified for the saver credit. Or if you want the credit:
-Use this IRS site for other ways to file for free. There are 8 free software versions available from the IRS Free File site
https://apps.irs.gov/app/freeFile/
Or—if you live in certain states you may be eligible to use the new IRS Direct File
In Filing Season 2025, Direct File will be available in Alaska, Arizona, California, Connecticut, Florida, Idaho, Kansas, Maine, Maryland, Massachusetts, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Oregon, Pennsylvania, South Dakota, Tennessee, Texas, Washington, Wisconsin, and Wyoming.
https://directfile.irs.gov/
https://home.treasury.gov/news/press-releases/jy2629
April 14, 2025
8:06 PM
I have the same question. The information is NOT clear. I owe the IRS money and cannot pay. I want to request an installment plan online with the IRS. What are my steps to complete filing? In ...
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I have the same question. The information is NOT clear. I owe the IRS money and cannot pay. I want to request an installment plan online with the IRS. What are my steps to complete filing? In other words, which option do I select so that I can file my taxes, but set up a payment plan with the IRS on the IRS web site? PS - I already have an IRS account from previous years.
April 14, 2025
8:06 PM
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April 14, 2025
8:06 PM
State of Michigan wants me to indicate if funds came from a 457B plan. Recently did an conversion to ROTH from what is now an IRA but was initially set up in a 457B. Upon retirement my 457B was rol...
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State of Michigan wants me to indicate if funds came from a 457B plan. Recently did an conversion to ROTH from what is now an IRA but was initially set up in a 457B. Upon retirement my 457B was rolled into IRA accounts. I am wondering if classification is based on current IRA designation or 457B classification due to the fact that the funds were accumulated initially under that 457B plan? Makes a big difference on how the funds are taxed. Even if I class it as a conversion, if the 457 box is checked it changes the full amount to taxable.
April 14, 2025
8:06 PM
Hi MarilynG1, Thank you for the kind the response . I will give a try.