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Nevermind. I figured it out. Despite the fact that the UI says that it will charge me a $40 refund processing fee, by the time I get through the payment screen and are reviewing the charge, the refund processing fee is gone, and all that it shows is the State e-file fee.   This is really deceptive messaging. It makes it look like you can't proceed until you pay a $40 fee to send a refund to your bank, when you don't have a refund in the first place. Makes it sound like you have no choice but to pay $40, even though it won't count for anything. I know that it probably looks this way because the designers and engineers created the UI/UX with the assumption that people would have a refund, and so the message would be valid for most users. But that's not always the case. Even though I pay 10s of thousands of dollars out of my paychecks each year to Federal and State taxes, the government always comes back asking for more - and I have no deductions except the Standard Deduction. But, as for the UI/UX, being a software engineer and designer myself, I have to say the wording on that screen should be improved. The wording is very deceptive. I ended up trying to call TurboTax and couldn't get through, and finally just decided to push the button to see what would happen. Note to any TurboTax software engineers who read this message and are non-native English speakers. In English, "deceptive" doesn't always mean a malicious attempt to harm someone by withholding valuable information from them. In English, "deceptive" can also mean "confusing", "unclear", "non-sensical". In this case, "deceptive" doesn't mean that TurboTax is maliciously trying to harm or defraud the user, it just means the messaging was unclear and would be better if it said something like: "Review payment information for additional processing fees". Something like that.

I had the same problem. I figured it out. Even though it says it's going to charge you a "refund processing fee", by the time you get to the part where you enter your credit card number, it won't actually charge you the fee it said it would. It will charge you a State e-file fee, but the $40 fee for refund processing won't actually be there. I know: it's very deceptive messaging in the app. The designers and engineers should change the messaging. Note to any engineers who read this message and are non-native English speakers. In English, "deceptive" doesn't always mean a malicious attempt to harm someone by withholding valuable information from them. In English, "deceptive" can also mean "confusing", "unclear", "non-sensical". In this case, "deceptive" doesn't mean that TurboTax is maliciously trying to harm or defraud the user, it just means the messaging was unclear and would be better if it said something like: "Review payment information for additional processing fees". Something like that.

This just happened to me. It says my state refund is $189, but then says on same page it’s less, which is minus exactly what I owed for Federal (but I paid Federal with credit card). Did you find the answer to why yours did the same thing?