Your userID most likely is not your email address ... and it really should not be....
Try these steps to recover your User ID or password:
Once you’re done, we’ll either send you a code to help you recover your account, or show/send you a list of accounts associated with your info.
Keep in mind: Once you’re back in your account, make sure to include or update your phone number. Doing so helps increase account security and ease account recovery.
(If you're looking to access a prior year return, go here.)
This late in the year the broker or funds might have taken down the special import files. You need to ask them if your 1099 is still available. Just because you can download the 1099 pdf they might not have the import files anymore. So you might need to manually enter it.