I was made aware that this problem was to be fixed by January 17.
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Workaround works...but yeah TTX needs to fix the underlying software problem.
Workaround works...but yeah TTX needs to fix the underlying software problem.
Please help! I am having trouble entering doctors fees on Schedule A. There is a 0 in purple entered there that I can’t get rid of.
Thank you!!! Clicking on the box and adding supporting information worked.
(Only if you are using the desktop software on Windows...would also be on Desktop MAC...but I'm not sure of the procedure there)
1) Really? Purple? maybe more of a red or pink?
Rt-click on the number in Forms Mode....and then select Cancel Override form the pop-up menu.
2) Or is the whole box blue when you click in the box in Forms Mode? In that case, you are in the wrong spot for making an entry...you do not make your own entries directly on the form, you need to go back to the interview and enter all your potential medical deductions on the Deductions&Credits page in the Medical Expenses section....and follow the interview.
__________________________
Something else? Call Customer Support & let them help you on the phone:
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Ahhhhh Supporting Details !!
(I can hardly tell what color that one is when it is in-play)
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