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I just got a reply from TurboTax that makes absolutely no sense. Even if there has been a change to federal rules (which I doubt), I need to be able to print these forms for my records and to submit on state returns. As is, there is absolutely no way for me to print these additional Schedule E forms.
Thank you for contacting TurboTax Support.
Here is the information we discussed during our call:
We reached out to our licensed Tax Advisors and they stated " there is a new rule for filing schedule Es where they don't need to send in the forms for properties that have already been reported in prior years. Confirmed not a defect. It will only show the newest properties. "
I suggest everyone experiencing this needs to call TurboTax and escalate this.
Turbo Tax:
Your "licensed tax advisor" purported statement that "there is a new rule for filing schedule Es where they don't need to send in the forms for properties that have already been reported in prior years. Confirmed not a defect. It will only show the newest properties. " THIS IS APPALLINGLY INCORRECT. Please provide an appropriate citation to relevant statute, caselaw, regulations, or Form instructions.
The 2023 instructions to Form Schedule E clearly state, "If you have more than three rental real estate or royalty properties, complete and attach as many Schedules E as you need to list them. But fill in lines 23a through 26 on only one Schedule E.
The failure to print the additional Schedules E is not your only software defect involving Schedule E. Items listed on line 19 of Schedule E are also required to be listed on a separate page at the end of the return for "Additional Information". On my return, your software scrambled this information. Your software picked up one property from the first Schedule E (not the one with Line 19 information), and two properties from the second Schedule E, but only included numerical data from the one property on the first Schedule E which had Line 19 data, which was not one of the three properties listed. It left out the numerical data from the two properties on the second Schedule E which had line 19 information. Perhaps your mythical "licensed tax advisor" told your software developers to do this as well?
Agree with you on this. The reply from TurboTax Support does not make any sense. They didn't even bother to test this out themselves or look at the sanitized files submitted. The new property on the additional Schedule E is not viewable, printable, or saved as a PDF.
All worksheets and forms should be printable or saved as PDF files for record-keeping purposes.
TurboTax Support should escalate this to its engineering support team.
To LGCPhoto and other frustrated TT users:
Agreed.
BTW, to resolve this, I downloaded a Schedule E Form from the IRS, and manually typed in the information for the missing Schedule E. (The information is in the "Forms" tab -- it just isn't printing out.) I also had to re-type the "Additional Information" page at the end of the return. The information from Schedule E, Line 19, required to be disclosed on the "Additional Information" page, was missing for two properties and the list of properties was scrambled.
It helps to compare your 2022 return with your 2023 return to identify what's missing.
Thank you for providing your diagnostic tax file token numbers. We are taking a closer look and trying to either find a solution or submit a case for further investigation.
@OlderGoat Thank you for that suggestion.
Researching further into this issue, it was discovered that it was already being addressed and fixed. However, the TurboTax update that contains the correction has not been released as of today. Please check again tomorrow and be sure that your TurboTax software is updated to the current version by going to Online > Check for Updates at the top of the screen.
Be aware that according to the team in charge of correcting the situation, this was a printing issue only. The calculations and electronic filing of your return would not be affected.
The TurboTax update to correct this printing issue is now scheduled for release on 2/15/2024. Remember the problem is only when trying to print your return, electronic filing and calculations are not affected.
Fixed!
Both the Schedule E problem and the Additional Information disclosure have been fixed on my return. Verified it this morning.
Thank you!
Yep! I'm glad we were able to help get this prioritized!
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