I am not seeing the information from the past few years from my side business (schedule C), It has always shown up before, what is different?

[pharmacist25]

I have used TurboTax for years and it has always transferred the side business info over. Is something wrong with my account?

[VolvoGirl]

Are you using the Desktop program or the Online version?  You may have marked last  year's schedule C as Final?  If you have the Desktop program for 2021 you might be able to get it transferred.  

If you are using the Online version maybe you are in the wrong account?  It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

[pharmacist25]

I have only ever used the online version and checked an only see 1 ID I have used.  The schedule C info has always come across every year before but now its like the business doesnt even exist.

[MichelleLO]

Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. 

What is the TurboTax phone number?