Why is it not approved after 18 days

[BrandiLO]

TurboTax prepares your return but is not the one who process the returns, the IRS does all the processing. TurboTax also has no control over how long the IRS takes to process a return once it is transmitted. We are not given any updates on returns after the acceptance of the return. Twenty-one days is a general time frame that the IRS provides for filers. To get the most accurate date for your refund you will need to continue tracking it on Where's My Refund.  As you may know, some 2019 Federal Refunds will be delayed if they claimed the EIC or CTC due to the Path Act. Please click here for more information on the PATH Act. Once 21 days have passed since your return was accepted, you can reach out to the IRS to inquire about the status of your return. Please click here for the contact information.