turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

ward92324
New Member

Why haven't I received a date for my return

My return says still processing but no date
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

Why haven't I received a date for my return

You will get a date when the IRS is ready to give you one.

 

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS. 

 

 

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2022 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

 

 

OR——if you filed by mail, expect a long wait.   It is taking the very backlogged IRS six to nine months to process mailed returns.   Until a human opens your envelope and enters the data into the system, nothing will even show up on the refund site, so you will have to be very patient.

 

 

If you are getting earned income credit on line 27 or additional child tax credit on line 28 You are subject to the delay required by the PATH act.  Do not expect your refund earlier than late February.

https://ttlc.intuit.com/questions/3397970-path-act-delayed-refunds-for-some-filers

 

 

 

https://turbotax.intuit.com/tax-tips/irs-tax-return/what-is-the-path-act-and-how-may-it-impact-your-...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
ErnieS0
Expert Alumni

Why haven't I received a date for my return

If Where’s My Refund? says your return is processing with no date it means the IRS pulled your return off the assembly line and is looking at it.

 

That doesn’t mean you’ll get audited. The IRS may be correcting something or it may be verifying your identity. There’s no way to know why it’s in processing or how long the process will take because there is no standard time.

 

Even if you call IRS at 1-800-829-1040, they may not be able to tell you if your return is sitting on a pile on someone’s desk.

 

When to Call IRS

 

Call IRS about your refund status only if Where's My Refund directs you to contact IRS.

 

IRS phone numbers and tax help options

If Your Refund Is Delayed

 

Your refund may be delayed if your return needs corrections or extra review. If IRS needs more information to process your return, IRS contact you by mail.

 

Why your refund might be taking longer

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question