Why have I received a partial Refund? IRS Approved Full Refund!

[matthewc1972]

May 11, 2022 I received a partial deposit of 1557.18 from TPG Products Orig. Who is this?

 Federal return: $3,180.00.  

State Return: $353.00.

Total: $3533.00

Where is the remaining $1975.82 and why hasn't TurboTax contacted me?

[Critter-3]

TurboTax does not receive any type of tax refund.

Assuming that you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted.  The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

[NCperson]

what is on Lines 28 and Lines 30 of your Form 1040. 

My bet is there is an issue with how much you told TT you had actually received for the Recovery Rebate  / Stimulus and / or the Advance Child Tax Credit.  The IRS checks that against their records (as they know what they sent you); if you state you received less that what the IRS thinks you received, your refund is reduced by that amount.

Could that be what occured? Again, please post what is on Lines 28 and 30 and I can explain further. 

[SweetieJean]

Are you sure the IRS Approved the full refund?  When your efile is Accepted, that just means Received for processing.  Approved is a later step.

[VolvoGirl]

FYI- Federal and state are completely separate and come from different places at different times.  TPG is the 3rd party bank your federal refund goes through to take the fees out.  Plus there  is an Extra $40 Refund Processing Service charge (45 in California) for that. So that accounts for some of the difference.

So you are only missing federal 3180-1557.18 = 1623.82.  State will still come separately.

 Turbo Tax doesn't know if the IRS adjusted your return.  The IRS doesn't tell or update Turbo Tax.  After Turbo Tax submits your return they are done with their part.

The 2 most common reasons this year is you entered the wrong amount on line 30 for the Recovery Rebate Credit (3rd Stimulus payment) or line 28 for the Child Tax Credit.  Those lines are just if you didn't already get the full amount or qualify for more.  The IRS knows what they already sent you.  So how much is on line 30?

A lot of people answered the questions wrong and tried to claim the credits again.  Double check your bank statements and Check your IRS account (both accounts if married)

Your Online Account | Internal Revenue Service