When I try to print my return it says "Your South Carolina return is currently unavailable to view, print, or download because some of the forms haven't been finalized"

[tonybasile]

I have contact Intuit support and asked when I will be able to print but can't get a straight answer.  Has anyone else experienced this problem?

[SusanY1]

I do not currently see any  outstanding forms for South Carolina e-file at this time.  If you are using a downloaded or installed version of TurboTax, please go to the Online menu and check for updates. 

If you are using the online version of TurboTax, please logout of the program, clear your browser cache and cookies (in browser settings or Ctrl+Shift+Delete in Chrome) and then restart your browser and see if that will clear this error for you.

If the error persists, please let us know so we can assist in further troubleshooting.

[tonybasile]

Susan, thank you for your response.  To be clear, I was able to efile my SC return.  What I am unable to do is print a copy of my return or save a copy of my return as a pdf so that I can look it over.  The link you provided says that Form SC1040ES won't be ready for print until 3/7/2024.  My SC return does have that form included.

I am using the desktop version of TurboTax Premiere and have all the current updates.  See screenshots below.

 

[CatinaT1]

See this post in community: https://ttlc.intuit.com/community/state-taxes/discussion/successfully-printed-south-carolina-2023-in...

[wehlau01]

I have Turbo Tax Premier which I purchased from Sam's Club. I successfully submitted my Federal tax return but I am unable to download, print, or file my South Carolina return. I get the error message "Your South Carolina return is currently unavailable to view, print, or download because some of the forms haven't been finalized yet:.

[wehlau01]

I also have all the current updates.

[wehlau01]

I followed someone else's recommendation and zeroed out the 1040ES forms. I was able to view, print, save, and transmit my return.

[RustyIV]

Received confirmation that SC accepted my tax return and cleared Cookies, etc but still unable to print or save.

[SusanY1]

Can you tell us the error message that you receive (if applicable) when you try to print or save your return?  Also, are you working in online TurboTax through your browser or are you using an installed program on your computer?  

@RustyIV 

[RustyIV]

SusanY1 -- the following is from a 2024 TT user that describes perfectly what I'm experiencing this year. I don't think it can be more clearly stated. The dates in red and underlined are due to this repost being from a duplicate issue from last year. 

From Retired Beach Bum February 2024:

After I completed and E-filed both Federal & South Carolina tax returns on February 5, and they were accepted by each a few hours later, I am unable to Save/Print the South Carolina Tax Return. Only the 2023 Federal Tax Return can be printed/saved.

At the Print/Save Page it says, "Your South Carolina return(s) is currently unavailable to view, print, or download because some forms haven't been finalized yet."

When you click on the link = "Notify me when my forms are ready" you get "Sign Up For Email Notification." After you enter your email & confirm email, the following Error Message appears:
"Unable to load messageid No forms or products have been specified. Please close the window and try again. for en_US." I have tried multiple times over the last week, cleared cache blah blah blah - no fix.

Please Note: Both Federal & South Carolina Tax returns were e-filed, accepted, and Tax Payment from my bank was processed by South Carolina & Federal Return refund is scheduled. So, it appears the SC State Return was good enough with all necessary forms when e-filed.

"I Can't Do" what the previous person did and delete SC form as I encountered the problem when I went to save/print my returns AFTER I e-filed and both returns were accepted. No clearing cache or other basic remedial recommendations will work.

I need to have Turbo Tax fix this problem with a software update specifically for the South Carolina Tax Return so that I can print/save my SC return which will also be needed next year when I file for 2024.

I tried to be as specific and concise as possible. Please have someone address this issue. Thank you.

[ds28]

I have the same problem with Ohio. My Federal return was e_mailed and already accepted.

[mdailey106]

Same printing error notification happens in 2024 returns for SC when filing by mail. Forms not finalized. Will there be a SC software update in the next few days?

[MarilynG1]

If you're using TurboTax Online, be sure to clear your  Cache and Cookies before trying to Print your Ohio return for mailing.

Here's the Ohio forms that are available for Efile and Printing.

In the Print Center, save your returns as a PDF file to your computer, then print the pages for your Ohio return.

Here's more info on Filing Federal and State Returns Separately. 

@ds28 

[mdailey106]

I am using Turbo Tax desktop and am filing a SC state return by mail-- not e-file. When printing the return it says Do Not Mail. Is Turbo tax sending a SC State update for this issue? Thank you-- same issue was reported last year based on the TurboTax community messages...  Thank you  

[LeticiaF1]

One reason that your state can't be efiled right now could be that your return could have a form that is not available for efiling right now.  State and federal forms are released on different dates.  You can visit the following TurboTax help article to see if any of your forms are currently unavailable.

When will my individual tax forms be available in TurboTax?

If all your forms are available and you can check some of our common solutions.  If your tax return can't be e-filed for some reason, TurboTax will let you know. If your issue continues, contact us again and give us more details. 

@mdailey106