Why can't I e-file my return?

Returns can't be e-filed if they:

• Contain overrides
• Have no taxable income
• Contain a W-2 where box 1 is blank or the box 16 amount is greater than the box 1 amount
• Contain IRS forms or schedules not on the accepted Forms and Schedules list
• Contain non-final forms
• Are for prior-year returns

Many nonresident and part-year state returns cannot be e-filed either, so we'll let you know if it must be paper-filed.

In addition, certain returns keep getting rejected because somebody else already claimed a dependent on the return or because of incorrect information in the IRS database. In these cases, there's nothing you can do to fix your return and e-file it. You'll need to file a paper return instead.