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What does "Your tax return is still being processed. A refund date will be provided when available." Exactly mean?

*UPDATE* The bars in my account returned on 8 February and my refund date For direct deposit is scheduled for 12 February.

What does "Your tax return is still being processed. A refund date will be provided when available." Exactly mean?

I been on this message since the 15th i talked to a lady at the irs she tod me some should movement. on the 12th how long u been on this message

What does "Your tax return is still being processed. A refund date will be provided when available." Exactly mean?

@1sharabouie2, I made my original post on 6th of February.

What does "Your tax return is still being processed. A refund date will be provided when available." Exactly mean?

Let us know if that actually happened if you would.

What does "Your tax return is still being processed. A refund date will be provided when available." Exactly mean?

With all the mixed information most of us don't know what to believe.Turbo tax says 21 days to deposit....IRS say "nope" So,with this  "Tax Topic 152" is this not something TT knew of prior to us filing, because I would think they would have made that a disclaimer or an acknowledgement when/before you filed.Like as soon as you claimed the tax credit it should have a pop up saying "we noticed you have XXXXXX situation, this will cause delays, click ok to acknowledge and continue..

HeatherPLO
Intuit Alumni

What does "Your tax return is still being processed. A refund date will be provided when available." Exactly mean?

Please see the below link.  You can track your refund, and it also provides information on various topics like refund delays. 

 

https://turbotax.intuit.com/tax-tools/wheres-my-refund/

 

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What does "Your tax return is still being processed. A refund date will be provided when available." Exactly mean?

*UPDATE 2* I received my refund via direct deposit this afternoon (11 February).

What does "Your tax return is still being processed. A refund date will be provided when available." Exactly mean?

I love how everyone is having this issue or the same thing on their where’s my refund site but no one even has answer at all .... so annoying and we know what the physical words mean but when it has never happened before we want to know if there is a reason why some one would have this on there refund page... we know turbo tax doesn’t have control but the fact no one has a clear answer baffles me I have a simple tax return no EIC or child tax credit I only have my student loans and have had the same return the last 5 years and never had an issue before so why now.. it can’t be that difficult I usually have my return within. A week of being received. By the way today is Feb. 13 2020 and my return was received 1/21 even though I understand that they will not start processing until 1/27/20. When I check WMR on 2/9 /20 I had the message saying still processing and date will be updated when available so still waiting. 1/21/ til today is is 23 days and from 2/27 to today is 17 so I will wait another 4 days and if I don’t see a change idk what I will do. 

What does "Your tax return is still being processed. A refund date will be provided when available." Exactly mean?


@Brirtburt wrote:

I love how everyone is having this issue or the same thing on their where’s my refund site but no one even has answer at all .... so annoying and we know what the physical words mean but when it has never happened before we want to know if there is a reason why some one would have this on there refund page... we know turbo tax doesn’t have control but the fact no one has a clear answer baffles me I have a simple tax return no EIC or child tax credit I only have my student loans and have had the same return the last 5 years and never had an issue before so why now.. it can’t be that difficult I usually have my return within. A week of being received. By the way today is Feb. 13 2020 and my return was received 1/21 even though I understand that they will not start processing until 1/27/20. When I check WMR on 2/9 /20 I had the message saying still processing and date will be updated when available so still waiting. 1/21/ til today is is 23 days and from 2/27 to today is 17 so I will wait another 4 days and if I don’t see a change idk what I will do. 


Understand your frustration.  

However, once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

 

The only personnel who can tell you anything about your federal tax refund is an IRS agent.

 

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.

What does "Your tax return is still being processed. A refund date will be provided when available." Exactly mean?

Every is saying about a letter the recved what does it sayb

What does "Your tax return is still being processed. A refund date will be provided when available." Exactly mean?

2020 tax year

If you qualified for EITC, (earned Income Tax credit) or the ACTC, (Additional child tax credit) you will see that your information will change from : your taxes have been accepted, to being processed, to : we have recieved your tax return, and they are being processed. This is because the IRS take a little more time "investigating" our taxes for fraud. But this is the last stage of processing.  You should have your funds 10 days after that, if there are no other issues with your return. Like audits, holds, school dept, or car registration.

I hope this helped you some

Moeshaj0626
Returning Member

What does "Your tax return is still being processed. A refund date will be provided when available." Exactly mean?

My estimated date says 02/17/2020 does that mean I'm getting my money on that date

What does "Your tax return is still being processed. A refund date will be provided when available." Exactly mean?


@Moeshaj0626 wrote:

My estimated date says 02/17/2020 does that mean I'm getting my money on that date


Where is that date from?   We don't know what you are looking at and where you're getting the date.  If it's from Turbotax and says "estimated", then that's all it is--an estimate.    Go by any information you get at the IRS WMR tool that I mention below.

 

The IRS says 9 out of 10 filers who efile and choose direct deposit will get their Federal refunds within 21 days. Some returns are processed fairly quickly, while others require additional processing due to specific items in the return. Some are pulled at random for more thorough investigation.  And at this time of year (February) some filers will have delays due to the PATH Act that I mention at the bottom of this posting.

 

Did you efile, or did you choose to print and mail the return?  If you filed by mail, it can take about 6 weeks to get a Federal refund.


If you efiled, double-check to be sure the return was efiled successfully and accepted.
If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.


If that showed it was accepted, you can use the tool at the IRS website below to monitor the status of your Federal refund.   What does it show?
https://www.irs.gov/Refunds


NOTE: When using that tool, use only the Federal refund amount, and not any total refund amount that includes a state refund.
The amount to use is on your Federal Form 1040, Line 21a.

 

NOTE: By law (the PATH Act), the IRS will not begin issuing refunds on tax returns claiming the Earned Income Tax Credit (EIC) or Additional Child Tax Credit (ACTC) until after February 15. So filers with those credits likely won't get their refunds until late February, or in some cases, early March.

 

To track a state refund:
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571

What does "Your tax return is still being processed. A refund date will be provided when available." Exactly mean?

I Filed January , 28, 2020. And it’s February ,16 2020. And mine just now said “we have received your tax return and it is being processed”. When do you think mine would come in?

What does "Your tax return is still being processed. A refund date will be provided when available." Exactly mean?

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