Turbotax messed up my state taxes. How can I amend my state tax return and get the final number correct?

[patdlangley]

Turbotax messed up. It stated my Indiana part year income was larger than my full year income. All checks passed. Told me I owed some money. Now I am trying to amend it. But it adds the money I paid top the total I am due. But the mount I paid wa never taken from my bank.

[Gladestone66]

I filed our taxes jointly, but my husband Federal &State taxed were rejected.  I need help to find out how to correct them.

[Gladestone66]

I need help corrected my husbands Federal & State taxes for 2019

[xmasbaby0]

Please explain how you filed  JOINT return but your spouse's return was rejected.   When you file a  joint return that means you file ONE tax return with ALL of the income for both spouses on the same Form 1040.  What exactly did you do?

[VolvoGirl]

Was your return Accepted?  Did his return reject because you filed a Joint return for yourself?  Did you enter his income into the Joint return you filed?  If not you need to amend your return and add all his info to it.  Or if you each want to file your own returns you each file as Married Filing Separate.  But it is too late to change a Joint return to a MFS return.  

[Gladestone66]

I don't know why they were rejected?

[xmasbaby0]

You still have not explained what you did.  If you filed a joint return there is no return for your husband.  His income should have been on the same tax return you entered your own income onto.  What did you do?  Why do you say your "husband's" return was rejected?

[xmasbaby0]

@Gladestone66 Please look at the actual Form 1040's that you filed--or tried to file.  Whose names are on the returns?  What filing status is checked ---it will be up near the top of page 1.

[patdlangley]

How did you get "joint return" out of this question. It has nothing to do with a joint return. My wife has been deceased for almost 2 years.

Turbotax transferred information to my IN part year state taxes incorrectly. It is a problem with their software. 

I just discovered this Sunday, December 6th. There are also some other issues.

[patdlangley]

This is not a joint return. My wife has been deceased for almost 2 years.

I filed as a single taxpayer.

Turbotax incorrectly transferred my part year income to the IN part year tax form. It was showing more than my AGI on my Federal tax return.

[patdlangley]

This community forum thing leaves a lot to be desired. Why am I receiving replies that have nothing to do with my question? This is almost as good as Turbotax's total lack of support! They will not accept the e-mail address on my account and refuse to let me talk to anyone.

[DoninGA]

That is because other users can tag onto a message that has nothing to do with the original post.  Unfortunately it is the same as any other social media website.

If you need TurboTax support and are not using the Free online edition -

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Or -

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

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Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

Or -

On every TurboTax web page, including this one, scroll down to the bottom of the page and click on Contact Us

[xmasbaby0]

@patdlangley Anyone can post to a thread in the forum.  Another user posted to the thread you started and that user's issue had to do with a joint return.  We were trying to help that user with that issue.  No one said you had a joint return.  You mistook that reply to another user as if it was for you.  When you have posted in a thread you get copied on  the activity within the thread.  It will not always be for you personally.  If you actually return to the thread and read through it --- it will make more sense to you.

[Gladestone66]

As I stated before I don't know what went wrong.  My return was accepted, but my husband was rejected.

[Gladestone66]

I'm asking for help which you said would be offered.  I need someone to check my returns to see what is wrong so I can correct them.    I can't find a reason they were returned.  This was supposed to be an easy turbotax return.