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smithkid1214
Level 2

TT pd #TTWCA142202085. 2020 returns are nearly complete. Would like to electronically complete & file them. Unable. Incomplete version is in TT Doc folder. Please help?

Turbo Tax emailed a notice my returns were not filed but are nearly complete. 3 weeks later TT emailed an apology for that "communication error". But I had not filed and the returns are not filed. What can I do to electronically complete and file those 2020 Returns?
7 Replies
Critter-3
Level 15

TT pd #TTWCA142202085. 2020 returns are nearly complete. Would like to electronically complete & file them. Unable. Incomplete version is in TT Doc folder. Please help?

Prior year returns cannot be efiled thru the TT system any longer ... you must print, ink sign and mail in the return.

 

If your return is ready to go then save a PDF of the return from the online system to mail.  If not then follow the instructions here to complete the return :  https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...

 

When using the downloaded version to complete the 2020 return go to the FILE tab and choose to mail in the form return then the correct forms & mailing instructions will be presented in the PDF file.  

 

xmasbaby0
Level 15

TT pd #TTWCA142202085. 2020 returns are nearly complete. Would like to electronically complete & file them. Unable. Incomplete version is in TT Doc folder. Please help?

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

 

 

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

 

Mailed returns take six to nine months for processing, so do not expect quick results.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
smithkid1214
Level 2

TT pd #TTWCA142202085. 2020 returns are nearly complete. Would like to electronically complete & file them. Unable. Incomplete version is in TT Doc folder. Please help?

The returns are not ready. They are incomplete, otherwise they would have been sent long ago. I want to complete them. Must I now go to an accountant to prepare my tax returns or can I complete them through turbo tax software who already received payment. Electronically filing my tax returns would have been nice but it is incidental. I don't need coaching on how to mail tax returns.

smithkid1214
Level 2

TT pd #TTWCA142202085. 2020 returns are nearly complete. Would like to electronically complete & file them. Unable. Incomplete version is in TT Doc folder. Please help?

The returns are not ready. They are incomplete, otherwise they would have been sent long ago. I want to complete them. Must I now go to an accountant to prepare my tax returns or to purchase again Turbo Tax software on CD to complete them. I already purchased Turbo Tax software online. My receipt # is TTWCA142202085. Electronically filing my tax returns would have been nice but it is incidental. I don't need coaching on how to mail tax returns. I, principally, would like to complete them with Turbo Tax without paying again.

xmasbaby0
Level 15

TT pd #TTWCA142202085. 2020 returns are nearly complete. Would like to electronically complete & file them. Unable. Incomplete version is in TT Doc folder. Please help?

@smithkid1214 If you started a 2020 return using online TurboTax you can access the return using exactly the same account and user ID that you used to prepare the return.   But you can no longer use the online program to finish preparing it if it is not ready.   You will have to complete the return by downloading the desktop software to a full PC or Mac, and then the return has to be filed by mail.  E-filing is permanently closed for 2020 returns.  If you already paid for the online software then customer support will give you the download to use.

 

 

You will be able to access the return you started by using the exact same account and user ID that you used when you started it.   But you can no longer use online software for any further changes.

 

Online tax preparation and e-filing for 2020 returns is now permanently closed.  Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2020 return, you now have to complete it using desktop software, which you must download to a full PC or Mac  (not to a mobile device).Then you need to print, sign and mail it.

 

https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb...

If you already paid for your online software you can ask customer support for a download of the desktop software.

 

They are available from 5 a.m. to 9 p.m. Pacific time Monday-Friday.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

 

If you are getting a refund, there is no penalty for filing late.  If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.  Only the IRS will calculate this—TurboTax will not calculate it.

 

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

 

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Critter-3
Level 15

TT pd #TTWCA142202085. 2020 returns are nearly complete. Would like to electronically complete & file them. Unable. Incomplete version is in TT Doc folder. Please help?

@smithkid1214 

 

In my original answer the link for the NOT ready to file was there ... the instructions have been repeated in the other posts as well.

 

If your return is ready to go then save a PDF of the return from the online system to mail.  If not then follow the instructions here to complete the return :  https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...

smithkid1214
Level 2

TT pd #TTWCA142202085. 2020 returns are nearly complete. Would like to electronically complete & file them. Unable. Incomplete version is in TT Doc folder. Please help?

Thank you. This response answered my question. I just finished speaking to a Turbo Tax representative who acknowledged my payment and is emailing me Turbo Tax Home and Business software to download onto my computer to complete my return. Thanks again.

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