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2025 1040X not Visible when Printing Amended File, Why?

 I am using Windows Desktop Version of Home and Business. 

I have been using Turbo Tax since 2004.  

I did click on Amend a Filed Return (Refile a Return That Has Been Accepted by the IRS).

The process was simple.  The printed product makes it confusing because the cover sheet in the second block

says, 

" Your amended tax return - Form 1040-X. Remember to sign and date the return.
Be sure to attach all forms or schedules that changed to your amended return." 

BUT

The first viewable page is a1040-SR, not a 1040X.  

Above that page there are 2 blank pages.

Could it be that is where the 1040X is supposed to be and the program has a bug or has not been updated?

That is the only sense I can make out of this.  Need a Turbo Tax tech employee to look at this and provide an answer, PLEASE.

Thanks

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11 Replies

2025 1040X not Visible when Printing Amended File, Why?

I am having the exact same problem  I went through the amend process and when I look at the file, there is no 1040-X form, only the 1040.  This needs to be fixed by Intuit.

CatinaT1
Employee Tax Expert

2025 1040X not Visible when Printing Amended File, Why?

Are you still having this issue? 

 

If you are using desktop software you may need to do a manual update. Try clearing your Cache and Cookies and then try this link instructions.

 

If you are using the online software, Clear Cache and Cookies

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2025 1040X not Visible when Printing Amended File, Why?

I cleared the cache and cookies and performed the manual update.  I am still getting the same outcome.  The amendment shows my 1040-SR and there is no 1040-X

CatinaT1
Employee Tax Expert

2025 1040X not Visible when Printing Amended File, Why?

This is because of the Adobe Acrobat software needed for the PDF. You will need to download a free software (like Adobe Acrobat) so you can see the pdf.

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2025 1040X not Visible when Printing Amended File, Why?

Same thing.  Seems nothing works in TurboTax.  Never experienced so much pain in one tax year.  Desktop version.  Amended return, says to print 1040x, and guess what, nothing but blank pages where I'm guessing they are supposed to be generated.  On hold now for support 10-15 minute wait.  We'll see if that is accurate.

2025 1040X not Visible when Printing Amended File, Why?

Update.  Spoke with customer support rep.  Was told that the 1040x should be there (duh!).  When opening the .pdf form, two pages where the 1040x are supposed to be are blank.  She had me just continue and efile not attempting to resolve why it didn't generate the form as it is supposed to.  I submitted both the fed and state which she said I can do, although the instructions say I must print and send.  Upon final e-file, I saved a copy of the amended return, and the 1040x pages are blank.  So much for customer support.  Problem is not resolved, but I'm hoping my amended return was sent properly.  Who knows.  

LeticiaF1
Employee Tax Expert

2025 1040X not Visible when Printing Amended File, Why?

This is usually a PDF viewer issue, try the following to troubleshoot your issue:

 

  1. Try using a different browser.
  2. Save the PDF Go > to file > Print > Microsoft Print to PDF > then print the new file
  3. Disable “Print in grayscale/black only” if the PDF is white text on dark background
  4. Update/repair Acrobat: Help > Check for Updates; then Help > Repair Installation (Windows).
  5. Clear print spooler (Windows): 1) Win+R > services.msc 2) Stop “Print Spooler” 3) Delete files in C:\Windows\System32\spool\PRINTERS 4) Start “Print Spooler”

Let us know if these do not correct your issue.


@dkissel 

2025 1040X not Visible when Printing Amended File, Why?

I have the same problem, 1040x is not showing when printing amended return, just 2 blank pages.  It is not an adobe viewer issue; all the other pages/forms show up fine.  In a separate chain I had this response below?  But is it really true that  Intuit knows about it an is working on a fix, any ETC?  Sound like customer support does not know about the issue.

 

 

 

Is anyone else not seeing form 1040X on the print preview for amended return?  This is on WIndows desktop turbotax 2025

3 weeks ago
 
 
 
 
 
 
 

 

New Member
 
 

 

Same issue - 2 blank pages where 1040x should be 

2 weeks ago
 
 
 
 
 
 
 

 

Employee Tax Expert
 
 

 

Your experience is a known issue in TurboTax and we are working to resolve it as soon as possible. 

 

As soon as we have a resolution for you, it'll be shared on Community.

 

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2 weeks ago

2025 1040X not Visible when Printing Amended File, Why?

I did download a new Adobe Acrobat Reader DC and mentioned below, that then the 1040X did show up; it must only be compatible with new version of Adobe Acrobat Reader.  But also generates and error "An error exist on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem."

 

When you are in Forms mode, go to the black banner then click File and then Print from the dropdown.  On the popup, it will say that Adobe Acrobat Reader DC is recommended for viewing or printing the PDF.  There will be a link to the website to download that program.  

2025 1040X not Visible when Printing Amended File, Why?

Using TurboTax 2025 Deluxe.

 

I had this exact same issue today, March 28, 2026. I had to file two amended federal returns, one for me and one for my daughter. Neither PDF included Form 1040-X. Instead, there were two blank pages before the revised 1040. I these blank pages were the Form 1040-X.

 

To get a copy of the 1040-X, I went to the print section of TurboTax and used the "Specific Forms", "Form Only" and checked the box next to Form 1040-X.  I tried saving a PDF of it, but again it didn't show. Next I tried printing it, and although the print preview didn't show it, when I clicked on the printer button in the upper right corner, it brought up the normal print preview screen for my printer, and it showed the 1040-X. I was able to print it, then scan it in order to save it as a PDF file.

 

A lot to go through when it should have been an easy task to perform directly from TurboTax.

2025 1040X not Visible when Printing Amended File, Why?

 

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