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lbrownrj
New Member

I had to change from efile to file by paper, but I had already paid Turbox Tax for the NC state efile fee. How do I obtain a refund?

 
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DoninGA
Level 15

I had to change from efile to file by paper, but I had already paid Turbox Tax for the NC state efile fee. How do I obtain a refund?

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

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DoninGA
Level 15

I had to change from efile to file by paper, but I had already paid Turbox Tax for the NC state efile fee. How do I obtain a refund?

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

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