I had to change from efile to file by paper, but I had already paid Turbox Tax for the NC state efile fee. How do I obtain a refund?

[DoninGA · Accepted solution]

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.