Rejected

[Spmullin3]

I had both state and federal rejected for incorrect AGI from 2018. But I used TT in 2018 and 2019 so I just went off those numbers that were transferred over. I also checked with my only employer last year and got my tax info. Do you know why it’s saying these numbers don’t match ?

[KatrinaLO]

If you're having trouble locating your 2018 return, the second-best place to get your AGI is from the IRS. You can order a free transcript of your return at the IRS Get Transcript site or you can purchase a full copy of your 2018 return. Both versions will include your AGI.

If you didn't file a 2018 federal tax return (or you haven't filed one yet), enter 0 as your AGI.

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/00/25947

Please see the TurboTax FAQ below for more information about rejected returns and how to fix them:

https://ttlc.intuit.com/community/rejections/help/how-do-i-fix-a-rejected-return/00/26136

[Ranbam28]

My state and federal been rejected dont know why

[CatinaT1]

Generally this means that something on your return doesn't match what the IRS has in their database.

Here's how you can fix it:

Sign in to your account and select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection.

Note: Not all rejections will have explicit guides to fix the information. You’ll need to navigate to the program area to address the cause of the rejection.

Time-saving Tip: If what you originally entered is correct, you won't be able to e-file. There's probably a data mismatch at the government, a dependent that's already been claimed, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. This article will give you instruction on how to print and mail your return.

Additional reject instruction here.