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your tax experts are not

In 2022 and 2023 we had your "experts" do our taxes.  They made two serious errors on our Idaho state income tax return.  The audit means we owe about $300, some of it interest and penalties.  By comparison, we used TurboTax software in 2024 and it made no mistakes.  I feel TurboTax owes us the interest and penalties and refund for the "expert" help that was not really expert for 20222 and 2023.  To whom  should I direct this request for assistance?  Or should I just warn everyone that your "experts" really are not experts and turn to a local professional next year?

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3 Replies

your tax experts are not

$3000, not $300.

your tax experts are not

If you need to enter a claim for the accuracy guarantee:

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/submit-claim-turb...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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