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rcn19888
New Member

Why y’all take money out my check account. Have having any hot my tax yet so if y’all zero my bank account out I am call my lawyer that all that is to it.

 
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2 Replies

Why y’all take money out my check account. Have having any hot my tax yet so if y’all zero my bank account out I am call my lawyer that all that is to it.

TURBOTAX TOOK MONEY OUT OF MY  ACCOUNT

Did you choose to have your TurboTax fees deducted from your federal refund?  Is your refund taking an unusually long time to arrive?  Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account.  TurboTax would have sent several emails to you before they took the money out of your account.

https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees

 

 

Turbo Tax says......

We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Cynthiad66
Expert Alumni

Why y’all take money out my check account. Have having any hot my tax yet so if y’all zero my bank account out I am call my lawyer that all that is to it.

 

To use the Pay With Your Refund option, your IRS refund amount must be sufficient to cover your prep fees, fees for any additional products and services, and applicable sales tax.

 

When you get ready to file, we won't offer Pay With Your Refund if your IRS refund isn't enough to cover your total bill. In that case, you'll need to pay with a credit, debit, or prepaid card.

 

What happens if the IRS reduces my refund to the point where it no longer covers my TurboTax fees?

If you get hit with a refund offset, what's left over might not be enough to cover your fees. Here's what happens next:

  1. We'll send an email with instructions on how to pay your TurboTax fees (minus the Pay With My Refund fee, if any) by a certain date.
  2. If the fees remain unpaid by the specified date, we'll send two more follow-up emails asking that you either pay or request a deferment to prevent the fees from being automatically debited from your bank account.
  3. Finally, if you still haven't paid by the requested date, we'll send a final email letting you know that we're debiting the fees (minus the Pay With My Refund fee, if any) and that the auto-debit process cannot be stopped.

The same sequence of events occurs if the IRS is still holding your refund 36 days after your original estimated refund date, except that we'll also debit the Pay With My Refund fee (if any) in Step 3.

How do you justify debiting my account?

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