Why was advance loan denied ?

[jsmiller1013]

And they don't answe . So frustrating. I was approved on Saturday, logged out because it was dinner time, logged in Sunday morning and was no longer approve . 

[TerukoL]

The email you received should have included the reason why you were not approved. Your approval is based on the size of your federal refund and your tax information, along with other factors. You may not receive the Refund Advance if one of these factors doesn’t meet the qualifying standards of the lender.

Please click the TurboTax help link, listed below, to learn more about the Refund Advance process. https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557

[jsmiller1013]

I didn't receive an email. Thus the reason I'm hijacking this post. There was no email. 

[precious00308]

@jsmiller1013  Really.. u called the number i gave u m?! 1 (888) 679-8122  .. thats the only number that  worked for me.. i also never recieved an email..

[LakeshaLO]

Normally, you would get an email explaining why you were ineligible for the Refund Advance. About the Refund Advance application process

If you didn't pre-qualify for Refund Advance, it may be because:

• Your federal refund was not $500 or more.
• You did not agree to all the Refund Advance terms and conditions.
• You owed the U.S. Government or your State.
• You had debt enforced by a State such as, but not limited to, child support obligations, past student loans, tax liens, and any other payments owed to a Federal or State agency.
• You did not pass the lender’s final evaluation. Subject to review of third-party information.