What’s the highest amount i can withdraw from this card? Why when i go to an ATM it says the pin is incorrect, but when i debit my card using my same pin it allows the transaction?

[lala8400]

When I check my balance it says is available not pending. Shouldn’t the ATM tell me unavailable funds instead of incorrect pin? When i had just used the pin by swiping the card at a retail store.

[KiaraE]

Be sure to click here to read the full Cardholder Agreement for the TurboTax Card.  This information below comes directly from Page 3 of the Cardholder Agreement discussing General Limits on the use of your card:

*You are not authorized to conduct transactions that in the aggregate exceed $5,000 per calendar day. For security reasons, we may limit the amount, number or type of transactions you can make on your Card and any funding or reload of your Card. You may withdraw up to a maximum of $3,000 per calendar month from ATMs and up to a maximum of $3,000 per calendar month from teller transactions, unless otherwise indicated.

The link below will give you the necessary information in regards to your pin and ATM limits.

https://www.turboprepaidcard.com/help-faq-s#ATMusagePIN

[Latoyiahall1982]

Why can't i take all my money off?

[DonnaLO]

All questions concerning the TurboTax Prepaid Visa card from Greendot, or your account with them,  should be directed to their customer service.  Find more information at https://turbodebitcard.intuit.com/contact-us

Getting to know the Turbo® Visa® Debit Card

[Lare9305]

Basically it’s all a scam. Because even this is incorrect and may as well plan your whole morning to try to reach customer service for them to tell you there’s nothing they can do 

[Joe Griff]

Is that a total of 6000 or is it either or 

[DaraLO]

@joe_Griff please refer to the above response from @DonnaLO.

[traviswa69]

I need my Taking up to 4500. Because I have to pull off that much tomorrow. So I can make a big purchase. For a vehicle for me and my kids. Is that a possibility?

[xmasbaby0]

For help with your pre-paid Visa card:

Call  (888) 285-4169

There is a “Help” link in the top corner of the web site for the card:

https://www.turboprepaidcard.intuit.com/

[Eshawty31]

After you withdraw up to 3000 dollars per clander month from the atm the next month can you withdraw again from an atm

[Eshawty31]

What is the limit per calendar month you can withdraw money from your TurboTax card

[Killion2017]

How do i know when my calendar month restarts and when i will be able to do atm withdraw again