What does "Your tax return is still being processed. A refund date will be provided when available." Exactly mean?

[Sherbear4065]

I will not use turbo again been a mess since I did for the last 2 years 

[Crystal_ammon23]

I havent gotten my tax check or my stimulus check and I dont k ow why never had a problem with this

[rrobinson1604]

Damitt what the flip is going on i as well turbo has taking  funds out .no refund .      or stimulos  

I  filed in 3 feb, my Sh__ is still  being processed.

    Irs is  F_____ _ me real Hard.

 Ughhhhh  again

[VolvoGirl]

Is Turbo Tax asking for the fees but you haven't got your refund yet?

Turbo Tax says......

We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

From top of this FAQ

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

[Rogerwilliamadair]

Did mine in March and I'm still waiting.!

[Mark in Texas]

I got mine, but it took far longer than the 21 days.  Once I got it, there were no problems beyond the long wait. There are delays, no matter what people are reporting. I experienced them myself and several other people have as well.

[Charliekuy93]

Which one did you get your taxes or stimulus?

[CinPete32]

Mdelllano what do u have to offer.  I'm in the same boat as everyone else on here 

[Bornvision]

I filed in January with TurboTax and still nothing and no stimulus im starting to think we have to re-file 

[lauren15]

how did you get a hold of anyone at the irs? I have been trying and haven't been able to

[Nathan G]

This worked. Agent indicated mine was kicked for a simple error and that it's most likely due to the health insurance form issue. I'm seeing other people having that same issue. Did Turbo Tax make a mistake? I indicated I had health insurance, one employer all year. If this is Turbotax mistake....we have a big problem.

[gajo201]

Yes turbo tax should be held accountable for this in some way!!! They charged my account for their fee but I am still waiting for my refund emailed Jan 29th. But mine is still saying being processed.. this is not the time for the IRS to be playing around with our money.... We all need every bit we can get and are entitled to we work hard for our money too and should be able to get it..

[Terri1959]

I filed mine in February. No refund no stimulus and when I call it says no information ok. So I'm. Not happy 

[Monstermom92]

We are facing the exact situation to a T. I read on here to contact an tax agent through whom you filed. I will be doing this in the am. Hope that helps

[Monstermom92]

Get ahold of a tax agent you filed with. They should be able to give you some answers. In same situation