Turbo tax 2016 Deluxe: I did not get child tax credit

[xmasbaby0]

There is no email for TurboTax.  You can contact customer support or try 

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To call TurboTax customer support

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[DoninGA]

Unfortunately, in this case, I am afraid the Intuit Terms of Service for TurboTax Online Tax Preparation Services are going to apply - https://turbotax.intuit.com/corp/license/online.jsp