The IRS says they haven't received my 2016 tax return. I filed with Turbotax on October 12, 2017. Please help! If needed please help me resubmit to the IRS.

[DoninGA]

Did the IRS reject the tax return after it was filed?  You would have received an email from TurboTax if was rejected.  Look in your spam or junk mail email folder.

[ypolat14]

No. They just said they never received it.

[DoninGA]

How were you informed that it was not received?

[ypolat14]

I had to call the IRS

[DoninGA · Accepted solution]

You will need to download the PDF of the 2016 tax return.  Open the PDF and then print the tax return.  Sign and date the tax return.  Include any W-2's or Form 1099's that have federal taxes withheld.  Mail the tax return to the IRS.

To access your prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

Go to this IRS website for the address on where to mail the federal tax return, with or without a payment, click on your state - https://www.irs.gov/filing/where-to-file-paper-tax-returns-with-or-without-a-payment

[Anonymous]

Hey! I’m on the same boat right now. For some reason TurboTax didn’t send my 2018 taxes and I have no idea what to do. What did u end doing? What happened with ur case? Pls help! Thank u

[VolvoGirl]

@Anonymous   

Was your return Accepted?  When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.  Just paying the fee doesn't file the return.  After you paid did you continue on to the very end and hit the big orange Transmit Returns Now button?

Maybe you didn't finish filing it or it Rejected.  When you log into your account you should see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

You now have to print and mail prior year returns.  When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS or State received the return. Mail federal and state  in separate envelopes.

You need to register a 2019 online account to access prior years

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010

Depending on the reason it rejected you may need to fix something.  How to finish a prior year online return

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online/00/26322

[Cspiwak]

im in same boat too! turbotax has proof I submitted my 2019 ON TIME! turbtax has proof it was accepted by the IRS and the state ON TIME! IRS tells me today they have no records of accepting (or rejecting) anything. my personal turbotax assistant on the phone was blown away and agrees it makes 0 sense.