I got a email saying my refund advance has been deposited but i never got the email to set up temporary card. What do i do
You'll need to sign in or create an account to connect with an expert.
For assistance with locating your temporary card, visit :https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-temporary-card/00/27511
Click on I can’t access my Refund Advance temporary card
When I'm signing in to set up online acct it's asking me for the turbo card number. What do I do?
You should receive an email with instructions on how to create your online account. If you can’t find it, check your junk mail folder. The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com. If you cannot locate it after checking your junk mail folder, or are having trouble creating an account, or logging into your Turbo Prepaid Card online account, call us toll-free (888) 285-4169.
This is the same issue I am having. I cannot access my temporary number without logging into my account, however I am unable to set up an account with the card number. Called and reached a foreign entity who told me they cannot help me at all and nothing they can do. Seems like I got scammed.
If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboPrepaidCard.com.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
jadaadams44
Returning Member
MojoMom777
Level 3
KPD77
Returning Member
clai271385
New Member
Ted14
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.