State refund has been accepted and I have not received my refund for over 30 days

[cyto25]

I checked the IRS where’s my refund and it says that I’m not found

[mesquitebean]

You mentioned the state refund, and then mentioned the IRS "Where's My Refund" in the next sentence.  So I'll go through both, starting with the Federal.  Then in another comment, I'll talk about the state.

If you efiled, log in to your Online TurboTax account and confirm at the Tax Home that both efiled return weres accepted.

When using the IRS "Where's My Refund" tool, be sure you enter the correct SSN and filing status.
https://www.irs.gov/Refunds

Use only the Federal refund amount.  Do not use any combined total refund figure that includes the state refund.

Look at your actual 2019 return to get the Federal refund amount.  Be sure you are using what is displayed on your Federal Form 1040, Line 21a for the Federal refund amount.

And if you are paying your TurboTax fees out of the Federal refund, use the Federal amount without regard to the fee subtraction; i.e., use the actual amount before any fees are subtracted.

You can also try phoning the IRS refund hotline.  I've seen it work for some users before when the WMR tool didn't.

800-829-1954

See my separate comment next below about how to check on the state refund.

[mesquitebean]

If you efiled, log in to your Online TurboTax account and confirm at the Tax Home that both efiled return weres accepted.

When using the IRS "Where's My Refund" tool, be sure you enter the correct SSN and filing status.
https://www.irs.gov/Refunds

Use only the Federal refund amount.  Do not use any combined total refund figure that includes the state refund.

Look at your actual 2019 return to get the Federal refund amount.  Be sure you are using what is displayed on your Federal Form 1040, Line 21a for the Federal refund amount.

And if you are paying your TurboTax fees out of the Federal refund, use the Federal amount without regard to the fee subtraction; i.e., use the actual amount before any fees are subtracted.

You can also try phoning the IRS refund hotline.  I've seen it work for some users before when the WMR tool didn't.

800-829-1954

See my separate comment next below about how to check on the state refund.

[mesquitebean]

As for the state refund,  there are over 40 state tax agencies, each doing its own thing.  Some states are fairly quick with refunds, while other states (such as WV, WI, NC, GA, LA, AL, and others) can take a long time processing returns--even several weeks--as they crack down on detecting fraudulent returns.  You may be able to get an idea about how long it takes in your state from the FAQs at your state's tax agency website as I will mention below.

First, if you efiled, be sure your efiled state return was accepted.   If you used Online TurboTax, you can check by looking in your Online account at the Tax Home. 

The FAQ below tells how to check on a state refund and has a link for your state.

TIP:   While you're at your state's tax website, also look for a statement or FAQ that may say about how long it takes to get a refund in your state and how to long to wait before phoning them.  Many states have such information on their websites.

FAQ:  How do I track my state refund?

https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571

[Karenmcmillan50]

I have not yet received my state refund I receive my federal but I haven’t received my state and I’m trying to find out what’s going on

[DoninGA]

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@Karenmcmillan50 wrote:

I have not yet received my state refund I receive my federal but I haven’t received my state and I’m trying to find out what’s going on

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If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

[AnitaHerrick]

I filed my taxes on 2/2/22 and have not yet received my refund -Please let me know what happened!

[SweetieJean]

@AnitaHerrick Please check the IRS and/or state tax websites for the status.

[mesquitebean]

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@AnitaHerrick wrote:

I filed my taxes on 2/2/22 and have not yet received my refund -Please let me know what happened!

---

If you efiled, you should double-check to be sure the return was efiled successfully and accepted.
If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.  If you used desktop software (CD/download), you can check from within the software.

If that showed it was accepted, or if you mailed the return,  you can use the "Where's My Refund" tool at the IRS website below to monitor the status of your Federal refund.  
https://www.irs.gov/Refunds

TIPS when using the IRS WMR tool:

• Be sure you have waited at least 24 hours after acceptance before using the IRS WMR tool.  Or if you filed a paper return in postal mail, wait at least 4 weeks before using it.
• Be sure you enter the correct SSN and filing status.
• Be sure you are using only the Federal refund amount.   Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a screen.  
• Also be sure you are using the Federal amount before any TurboTax fees are taken out (if you chose that option.)
• Look at your actual Federal return to get the Federal refund amount, i.e., your Form 1040, Line 35a.

• If the IRS WMR is not finding your info, you can also try phoning the IRS refund hotline.  I've seen it work for some users when the WMR tool didn't.  800-829-1954

To track a state refund:
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571

[fs15]

i have not received my state taxes. 

[Critter-3]

As for the state refund,  there are over 40 state tax agencies, each doing its own thing.  Some states are fairly quick with refunds, while other states (such as WV, WI, NC, GA, LA, AL, and others) can take a long time processing returns--even several weeks--as they crack down on detecting fraudulent returns.  You may be able to get an idea about how long it takes in your state from the FAQs at your state's tax agency website as I will mention below.

First, if you efiled, be sure your efiled state return was accepted.   If you used Online TurboTax, you can check by looking in your Online account at the Tax Home. 

The FAQ below tells how to check on a state refund and has a link for your state.

TIP:   While you're at your state's tax website, also look for a statement or FAQ that may say about how long it takes to get a refund in your state and how to long to wait before phoning them.  Many states have such information on their websites.

FAQ:  How do I track my state refund?

https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571