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Please reach out to TurboTax Customer Support via the link below to request to discuss your options. Use the keywords billing issues so you get to the right person.
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Turbo tax already took their $140 out of my account. And I still do not have my tax return money.
Different factors can impact the processing time of your refund, however, an IRS representative will be able to access your return and provide insight into why your return may be delaying. Please click here for IRS contact information. Also, please visit the IRS Tax Season Refund Frequently Asked Questions help article below for more information.
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
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